Prince Kofi Andah
Accra,AA
Summary
Resourceful and strategically minded professional with strong problem-solving abilities and proven communication skills. Adept at social media marketing and confident using Microsoft Office to support planning and execution of tasks. Remains calm under pressure while contributing to effective strategic planning and clear stakeholder communication, with a focus on developing expertise in dynamic, fast-paced environments.
Overview
3
3
years of professional experience
7
7
years of post-secondary education
Work history
Customer care representative
ISON Xperiences
Tema, Greater Accra Region
2025.10 - 2026.03
- De-escalated tense situations to improve customer relationships.
- Listened actively to provide accurate information and suitable solutions.
- Resolved customer complaints according to guidelines and directed complex inquiries to team leaders.
- Addressed and resolved complaints quickly to enhance customer satisfaction.
- Prioritised tasks to achieve company objectives and goals.
Logistics intern
Dannex Ayrton Starwin pharmaceuticals PLC
Accra, Greater Accra Region
2023.05 - 2023.09
- Developed a comprehensive understanding of supply chain processes through hands-on experience.
- Improved warehouse efficiency by implementing innovative logistics strategies.
- Utilised specialised logistics software to track shipments and inventory levels efficiently.
- Enhanced communication within the team by creating effective reporting procedures.
Education
Bachelor of Science - Packaging Technology
Kwame Nkrumah University of Science and Technology
Ghana 2022.01 - 2025.09
Certificate of Higher Education - General Arts
Presbyterian High School
Aburi, Ghana 2018.09 - 2021.09
Skills
- Problem-solving and resourcefulness
- Strategic planning
- Communication skills
- Social media marketing
- Calm under pressure
- Microsoft Office proficiency
Languages
English
Fluent
German
Beginner
Affiliations
- Reading
- Photography
- Cycling
- Drawing
Timeline
Customer care representative
ISON Xperiences
2025.10 - 2026.03
Logistics intern
Dannex Ayrton Starwin pharmaceuticals PLC
2023.05 - 2023.09
Bachelor of Science - Packaging Technology
Kwame Nkrumah University of Science and Technology
2022.01 - 2025.09
Certificate of Higher Education - General Arts
Presbyterian High School
2018.09 - 2021.09