PRINCE BINEY
Cape Coast
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
7
7
years of professional experience
Work History
Hall Administrative Assistant
University Of Cape Coast
02.2022 - Current
- Answers multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executes record filing system to improve document organization and management.
- Restock supplies and placed purchase orders to maintain adequate stock levels.
- Receive and sorts incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Schedules office meetings and client appointments for staff teams.
Business Manager
Sahara Spring Restaurant And Pub
01.2021 - 09.2023
- Communicated with customers and vendors positively with particular attention to problem resolution.
- Created, managed, and executed business plan and communicated company vision and objectives to motivate teams.
- Assisted with hiring process and training of new employees.
- Processed vital documentation, completed forms and obtained appropriate insurance verification and authorization for services.
- Handled all sales and accounting related issues.
Customer Relations Manager
Guaranty Trust Bank (Ghana) Limited
04.2017 - 06.2019
- Built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems, and following up with potential and existing clients.
- Handled complaints, provided appropriate solutions and alternatives within appropriate timeframes and followed up to achieve resolution.
- Managed customer relations on ongoing basis to maximize customer retention.
- Created customer support strategies to increase customer retention.
Programs Manager
New Vision Foundation International
06.2016 - 03.2017
- Managed and supervised administrative and daily program operations, complying with policies and regulations.
- Coached team members on productivity strategies to accomplish challenging goals.
- Identified program obstacles and communicated possible impacts to team.
- Developed and maintained logistics workflows, procedures and reports.
- Addressed and resolved technical, financial, and operational concerns by working with team members and directors.
- Met with project stakeholders on regular basis to assess progress and make adjustments.
Education
Bachelor of Science - Natural Resources Management
KWAME NKRUMAH UNIVERSITY OF SCIENCE AND TECHNOLOGY
Kumasi, Ghana05.2016
High School Diploma -
ST. AUGUSTINE'S COLLEGE
Cape Coast, Ghana05.2012
Skills
- Data Entry
- Spreadsheet Development
- Database Management
- Research
- Project Management
- Product Branding
- Report Analysis
- Account Management
- Training and Coaching
Playing Basket Ball, Surfing the Internet
Hobbies
Timeline
Hall Administrative Assistant
University Of Cape Coast
02.2022 - Current
Business Manager
Sahara Spring Restaurant And Pub
01.2021 - 09.2023
Customer Relations Manager
Guaranty Trust Bank (Ghana) Limited
04.2017 - 06.2019
Programs Manager
New Vision Foundation International
06.2016 - 03.2017
Bachelor of Science - Natural Resources Management
KWAME NKRUMAH UNIVERSITY OF SCIENCE AND TECHNOLOGY
High School Diploma -
ST. AUGUSTINE'S COLLEGE
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