Summary
Overview
Work History
Education
Skills
Certification
References
Languages
Timeline
Generic

Prince Asamoah

Accra

Summary

Experienced with building and maintaining strong client relationships. Utilizes effective communication and problem-solving to ensure client satisfaction and loyalty. Track record of delivering customized solutions that address client needs and foster long-term partnerships.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Client Relation Officer

EM Enterprise (Fabrics Dealership)
08.2023 - Current
  • Managed hospitality and product knowledge services for clients and prospective clients across three departments (Warehouse showroom, Casual, and Ceremonial Units).
  • Supported the product display unit in maintaining the visual appeal of products for interested clients.
  • Represented a team of 30 employees in negotiating welfare packages and modalities to support workers during unforeseen and memorable life events.
  • Supported the internal audit of the organization during quarterly and annual performance reviews.

Assistant Head teacher

God’s Angel Montessori
02.2023 - 08.2023
  • Supported the management of the school
  • In-charge of coordinating and writing monthly teaching assessment review reports.
  • Co-led a 22 member teaching group in board meetings to negotiate better condition of services particularly payment of SSNIT for teachers.
  • Assisted management with the interview applicants during recruitment processes

Administrative Assistant

La Dade Kotopon Municipal Assembly (LaDMA) Health Division
09.2021 - 01.2023
  • Facilitated the dispatching and receiving of letter
  • In-charge of preparing memos and filing documents for the managing director
  • Supported the preparation and filing of transport reports.
  • Entered disease control and Covid-19 data into a digitized system.
  • Provided client support services at the help desk session for visitors.

Personal Assistant

Global Standard Links (Travel and Tour)
12.2019 - 06.2021
  • Arranged and managed travel logistics for client trips (tourism)
  • Attended to customers and responding to telephone calls.
  • Recorded minutes during quarterly and other meetings.
  • Managed stock inventory and logistic for the organization
  • Assisted the development of monthly report on organizational performance to management

Teacher

Bosomtwe Preparatory School
01.2016 - 02.2018
  • Conducted tutorials for a class of 45 on Literature and Social Studies for the Junior High School (Grade 9) for 2 academic years
  • Developed lesson notes and demonstration kit to fast-track student understanding of the lessons
  • Conducted assessment, quizzes and exams for students

Education

Bachelor of Arts - Public Relations

University of Media, Arts and Communication
12.2023

Diploma - Communication

Ghana Institute of Journalism
06.2021

Skills

  • Computer: Microsoft office Suit (Word, Excel, PowerPoint, Access), SPSS
  • Literacy: Communications: Content creator, content marketing, graphic design
  • Projects: Communication Consulting, Social media management, Social media campaign, Stakeholders Mapping, Community Relations, Feasibility analysis, Event Marketing and Crisis Management
  • CRM software proficiency
  • Client retention strategies
  • Strong empathy

Certification

  • Global Health and Safety Solution Group, 2017
  • Programs: First Aid at Work, Fire Safety, Equipment Safety, Dump Truck
  • University of Mines and Technology, 2016
  • Program: Small Scale Mining

References

  • Adwoa, Afriyie Wilson, Municipal Health Director, 0269605969, La Dade-Kotopon Municipal Assembly, Accra
  • Mandeya, Mauz, Municipal Health Administrative Manager, 0201224117, La Dade-Kotopon Municipal Assembly, Accra

Languages

English

Timeline

Client Relation Officer

EM Enterprise (Fabrics Dealership)
08.2023 - Current

Assistant Head teacher

God’s Angel Montessori
02.2023 - 08.2023

Administrative Assistant

La Dade Kotopon Municipal Assembly (LaDMA) Health Division
09.2021 - 01.2023

Personal Assistant

Global Standard Links (Travel and Tour)
12.2019 - 06.2021

Teacher

Bosomtwe Preparatory School
01.2016 - 02.2018

Diploma - Communication

Ghana Institute of Journalism

Bachelor of Arts - Public Relations

University of Media, Arts and Communication

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Prince Asamoah