PRINCE AGBO

• RESPONSIBILITIES:
• Payroll processing by validating statutory payments and other deductions
• Maintaining accurate and complete documentation to facilitate accounting and filing functions.
• Preparation of Prudential and Financial reports
• Responding to Apex bank statement items
• Automated Clearing House and Check Code line Clearing activities
• Inter-branch and clearing accounts reconciliation
• A member of the bank’s strategic planning and monitoring team

RESPONSIBILITIES AND ACHIEVEMENTS

• To efficiently and effectively lead the branch team to achieve branch targets in line with bank's strategic plan
• Best customer service branch award for year 2020
• Standard Operating Procedure (SOP) review committee member
• New staff orientation team member
• Know Your Customer (KYC) review committee member
• Member of product development, borrowing and lending rates review committees
• Initiate and maintain professional customer interactions
• Assess employee performance and develop improvement needs.

RESPONSIBILITIES

• Branch daily operational activities including oversight responsibility over tellers, front office and back-office activities ensuring that;
• Tellers work within defined turnaround time
• Account opening officers complete account openings on time
• Review new accounts for required documentation.
• Back-office transactions are captured and the necessary end of day (EOD) processes are done.

RESPONSIBILITIES

• Providing quality clerical support through data entry, document management and overseeing operation of office equipment.
• Account opening
• Counter services and transactions verification

RESPONSIBILITIES

• Providing quality clerical support through data entry, document management and overseeing operation of office equipment.
• Account opening
• Counter services and transactions verification