PRINCE ADJORKEY
ACCRA
Summary
Proven hospitality professional with extensive experience at Aqua Safari Resort, adept in customer service and bar equipment operation. Excelled in enhancing guest experiences through meticulous cleanliness and efficient payment processing. Negotiated with suppliers to cut costs without sacrificing quality, demonstrating strong negotiation and interpersonal skills.
Overview
7
7
years of professional experience
Work History
Bar Attendant
Aqua Safari Resort
2021.01 - 2024.02
- Managed cash register transactions accurately, ensuring proper handling of payments and tips.
- Adhered to alcohol policies and procedures and complied with local and state laws.
- Maintained knowledge of menu items, liquor brands, beers and non-alcoholic selections to enhance customer experience and expedite service.
- Ensured compliance with state liquor laws by diligently verifying age requirements before serving alcoholic beverages.
Hotel Waiter
Buka Restaurant
2019.05 - 2020.08
- Streamlined order-taking processes by effectively communicating with both guests and kitchen staff, minimizing errors and wait times.
- Maintained clean and organized table settings, ensuring a comfortable and inviting atmosphere for guests.
- Handled high-pressure situations during peak hours while maintaining professional demeanor and prioritizing guest needs.
- Effectively managed multiple tasks simultaneously, such as taking orders, delivering food, and processing payments, resulting in efficient service and minimal delays for guests.
Mini Bar Attendant
Treasure Island Ghana
2017.04 - 2019.05
- Ensured proper billing for guests by accurately recording consumed items from mini bars.
- Acted as a reliable team player within the housekeeping department, supporting colleagues with additional tasks when necessary to ensure overall success and satisfaction for hotel guests.
- Maintained cleanliness and organization of mini bar areas, contributing to a pleasant guest experience.
- Developed strong relationships with suppliers, negotiating better prices on inventory items without compromising quality or service standards.
Education
Bachelor of Science - MARKETING
Ho Technical University
HO GHANA06.2023
Bachelor of Science - MARKETING
KOFORIDUA TECHNICAL UNIVERSITY
Koforidua, Ghana06.2019
Skills
- Customer Service
- Alcohol awareness
- Bar equipment operation
- Glassware knowledge
- Cleanliness and hygiene
- Payment Processing
Timeline
Bar Attendant
Aqua Safari Resort
2021.01 - 2024.02
Hotel Waiter
Buka Restaurant
2019.05 - 2020.08
Mini Bar Attendant
Treasure Island Ghana
2017.04 - 2019.05
Bachelor of Science - MARKETING
Ho Technical University
Bachelor of Science - MARKETING
KOFORIDUA TECHNICAL UNIVERSITY
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