Precious Worlanyo Etefe
Accra
Summary
hospitality specialist with robust experience in high-paced dining environments. Skilled in delivering exceptional customer service, managing tables efficiently, and ensuring guest satisfaction. Strong focus on teamwork, adaptability, and consistently achieving results. Known for reliability, effective communication, and positive attitude.
Overview
3
3
years of professional experience
Work History
Waiter's Assistant
No.19 Restaurant and Bar
12.2023 - Current
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Provided attentive service and proactively assessed guest needs.
- Addressed customer complaints and inquiries to verify satisfaction.
- Monitored food and beverage supplies, assisting with restocking when needed.
Restaurant Waiter
Li Beirut Restaurant
12.2021 - 11.2023
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Answered customers' questions, recommended items, and recorded order information.
- Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
- Maintained professional demeanor under pressure while managing challenging situations involving dissatisfied customers.
- Managed multiple tables simultaneously while maintaining high levels of accuracy on order placement and delivery.
- Explained menu items and suggested appropriate options for food allergy concerns.
Education
Bachelor of Arts - Hospitality Administration And Management
Ensign College
United State Of America04.2027
High School Diploma -
Akro Senior High Technical
Accra, Ghana09.2020
Skills
- Order Taking
- Cleanliness
- Service Quality
- Table Setting
- Relationship Management
- Accurate money handling
- Table Bussing
- Quality Control
- Team Player
- Warm and Friendly
Timeline
Waiter's Assistant
No.19 Restaurant and Bar
12.2023 - Current
Restaurant Waiter
Li Beirut Restaurant
12.2021 - 11.2023
Bachelor of Arts - Hospitality Administration And Management
Ensign College
High School Diploma -
Akro Senior High Technical
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