PRECIOUS BADU OWUSUAA
Summary
An experienced and well-maintained professional having ample amount of knowledge in banking sector and seeking an opportunity in the organization to use my skills and be able to contribute to the firm for which I am working. I will put my best effort to learn the company's policies and make better decisions in the favour of the company. My aim is to also expand my knowledge and skills obtained from undergraduate studies by utilizing the skills gained from the formal education and work experience to improve my career prospects.
Overview
5
5
years of professional experience
Work History
Operational Supervisor/Customer Service Cashier
JK Yeboah Enterprise
01.2023 - Current
- Greet customers, interrogate customers, and resolve customer complaints
- Payment collection
- Issuance of receipts and refund
- Responsible for running the company's bank transactions
- Monitoring work flow of the firm
- Communicating organizational needs
- Evaluating employees' performance
Banking Hall Executive
Fidelity bank ghana limited
11.2021 - 12.2022
- Responsible for helping clients with their financial questions and needs
- Responsible for keeping complete and accurate records of financial institution's transactions on daily basis.
• Responsible to deal with investments and new accounts every day.
- Ensuring customer satisfaction by providing superior service delivery & achieving service quality norms.
• Ensuring resource and operational efficiency to meet the Banking growth
- To provide product Support to ensure that sales targets by branch andthrough direct sales teams are met.
•Responsible for directing the use of latest technology and procedures hence increasing the client services at higher rates.
- Selling insurance policies to the customers and giving them after sale services.
• Providing banking solutions to the rising needs of the customers.
Intern
Forestry Commission- Forest Service Division (FC-FSD)
05.2019 - 07.2019
- Forest offences Monitoring.
- Identification of some Timber species.
- Introduction to activities involved in Plantation Establishment.
- Introduction to Wood processing activities.
Education
Bachelor of Science - Natural Resources Management
Kwame Nkrumah University of Science And Technology
Kumasi 07-2021
West African Secondary School Certificate Examination (WASSCE), - General Science
Ola Girls Secondary School
Kenyasi05-2017
Skills
- Workforce scheduling
- Standard Operating Procedures
- Lean principles
- Financial Administration
- Communication skills
- Teamwork
- Planning and Organizing
- Quick learner
- Action oriented
- Ability to listen
- High level of integrity and honesty
Languages
English
First Language
REFERENCES
- Dr. Evans Lawrence Kwasi, Department of Agroforestry (CANR FRNR-KNUST), +233 24 492 8115, elkdawoe.canr@knust.edu.gh,elkdawoe@yahoo.com
- Mr. Kwame Somuah, BOS Fidelity Bank Lapaz branch, +233 54 434 7831,asantesomuah@gmail.com
- Mr. Justice Yeboah, CEO JK Yeboah Enterprise, +233 24 322 9076,yeboahjustice278@gmail.com
TRAINING
- Capacity building workshop FRNR, 11/10/20
- Academic Excellence Workshop- By AROCHA Ghana, 04/09/21
- Leadership Training Workshop - Part IV, 02/16/18 to 02/18/18
PERSONAL INFORMATION
- Date of Birth: 12/10/98
- Nationality: Ghanaian
ADDITIONAL INFORMATION
- Proficient in use of Microsoft Office Package (Excel, Word, PowerPoint).,
- Reading, Singing, Watching Movies, Surfing the internet
LEADERSHIP EXPERIENCE
- Class Representative, 2020/2021, Agroforestry, CANR, KNUST
ACTIVITIES AND HONORS
- Save the Frogs Ghana, KNUST Chapter, 2018 to 2021
- AROCHA, 2020 to 2021
Timeline
Operational Supervisor/Customer Service Cashier
JK Yeboah Enterprise
01.2023 - Current
Banking Hall Executive
Fidelity bank ghana limited
11.2021 - 12.2022
Intern
Forestry Commission- Forest Service Division (FC-FSD)
05.2019 - 07.2019
Bachelor of Science - Natural Resources Management
Kwame Nkrumah University of Science And Technology
West African Secondary School Certificate Examination (WASSCE), - General Science
Ola Girls Secondary School
Similar Profiles
Amos DarkehAmos Darkeh
Forklift OperatorOTI at Oti Yeboah Company LTD.Forklift OperatorOTI at Oti Yeboah Company LTD.
Hannah YeboahHannah Yeboah
Marketing Manager at Hannah YeboahMarketing Manager at Hannah Yeboah
Isaac QuainooIsaac Quainoo
Security Supervisor at E D Yeboah Company LimitedSecurity Supervisor at E D Yeboah Company Limited