PRECIOUS SARPONG
Accra,Ghana
Summary
An organized law student with experience in customer support, and professional correspondence. Possesses excellent interpersonal skills, discretion, and sound judgment, ensuring effective diary and document management, and seamless administrative support. Committed to delivering high-quality personal assistance while building practical legal and corporate experience.
Overview
10
10
years of professional experience
Work history
Operations Manager - Real Estate
Kenice Homes Ltd
Accra, Greater Accra Region
2023.07 - 2025.11
- Oversaw daily office activities and workflows to ensure operational efficiency.
- Scheduled property viewings and meetings in collaboration with the administrative assistant.
- Tracked agent performance against targets to drive productivity.
- Coordinated training, onboarding, and compliance initiatives for agents.
- Acted as liaison between clients, developers, and management.
- Monitored operational budgets and expenses to maintain financial oversight.
- Prepared monthly operational reports.
Business Assistant (Team Leader)
Remoteli Limited
2022.02 - 2026.02
- Built and maintained strong, productive relationships with clients and team members.
- Created reports, and other documentation using Microsoft Excel and Google Docs
- Transcribed and proofread documents and presentations for my clients and supervise the tasks of my team members before they are sent out to their clients.
- Created, documented, and implemented administrative processes to reduce process gaps and effectively train team members in proper protocols.
- Resolved internal issues quickly and escalated critical problems immediately to senior management
- Have monthly check-ins with my team members’ clients to ensure overall client satisfaction and address their concerns accordingly.
- Conducted performance appraisals of my team members together with the Human Resource Team
Business Assistant (Senior Business Assistant)
Remoteli Limited
2021.05 - 2022.01
- Assisted the team leader to supervise the members of the team
- Supervised daily tasks of team members and ensured they are being proactive with their work
- Handled client onboarding together with the Team Leader and got team members prepped for the client’s task
- Ensured goals and deadlines are met by team members
- Assisted my team members to write bespoke introductions and blogs for their clients
- Proofread my team members’ work to make sure they are error-free before they are sent out to their clients
Business Assistant
Remoteli Limited
2021.01 - 2021.05
- Managed social media accounts by creating posts, and engaging with potential clients for my clients’ business
- Built products pages for my client’s website using WooCommerce
- Worked with task management tools such as Monday.com and Asana to manage, organize and then track processes to ensure a smooth workflow
- Answered emails, replied to customer and vendor inquiries and issues quickly and effectively.
- Prevented scheduling errors by demonstrating strong attention to detail while managing daily calendars and creating weekly and monthly reports.
- Prepared invoices and performed research tasks.
- Contributed to the growth of the business by generating leads on LinkedIn for my client
Retail/Wholesale Shop Manager
Shoeshub Limited
Accra, Greater Accra Region
2020.03 - 2020.12
- Connected with customers daily to understand their needs, aided, and collected feedback to optimize operations
- Managed daily operations by completing purchasing, inventory control, merchandising, and product distribution tasks
- Maintained inventory accuracy by counting stock on hand and reconciling discrepancies.
- Mentored employees and instructed them on the management of complicated sales, complex issues, and difficult customers.
- Prevented store losses using awareness and attention to detail to detect gaps for corrective action
- Taught junior employees how to meet operational and sales goals with proactive strategies
- Conducted job interviews, led employee performance evaluations, and rewarded top performers to attract and retain quality personnel.
- Contributed to merchandising ideas at team meetings to increase sales.
- Established membership loyalty by implementing a rewards program to drive customers retention
- Increased store sales by cross-selling complementary items like clothes and bags.
Research Assistant
University of Ghana School of Law
2018.09 - 2019.09
- Contributed to research findings through publications and presentations
- Applied a high degree of accuracy and precision when preparing documentation of research procedures and data gathered.
- Proofread and edited scholarly articles to be published for the school
- Reviewed literature to remain current with new procedures and apply learnings to related research
- Leverage Microsoft Word and PowerPoint to prepare reports, presentations, and articles.
- Assisted with literature reviews to drive initiatives
- Assisted Lecturers of the faculty with research work
Social Studies Teacher - Intern
Agric Nzima Community Senior High School
2017.06 - 2017.08
- Promoted student learning by providing individualized and small-group support to reinforce classroom topics.
- Assisted teachers with lesson preparation and curriculum implementation
- Contributed to a positive, educational setting by delivering gentle discipline and promoting student success
- Graded assignments and tests using answer keys, documented results, and informed lead teacher of students’ performance
- Tutored and supported students individually and in groups by re-teaching and reviewing lesson concepts.
- Supervised students’ end-of-term exams
Library Assistant - Intern
Council for Scientific and Industrial Research – Soil Research Institute, Kumasi - Kwadaso
2016.06 - 2016.08
- Returned books to circulation by arranging them on proper shelves.
- Answered patrons’ questions and assisted in finding materials requested
- Maintained accurate library records for an inventory of periodicals and books
- Organized circulation of library materials
- Kept the library organized and tidy
Education
Bachelor of Arts - Post First Degree Law
University of Ghana School Of Law
Accra, Greater Accra Region 2025.10 -
Bachelor of Arts - Sociology, Kiswahili
University of Ghana.
2014.09 - 2018.11
Skills
- Editing and proofreading
- Report creation
- Interpersonal skills
- Attention to detail
- Literature research
- Customer service
- Data entry and documentation
- CRM and office management software
- Technology proficiency
- Organizational skills
REFERENCE
Available upon request
ACTIVITIES
- Certificate in Digital Skills Training (Soronko Academy) – 2020
- Awarded a certificate in Initiating and Planning Projects Course authorized by the University of California, Irvine, and offered through Coursera – 2019
- Contributed to a publication titled ‘Geopolitics of Religion in Africa’ together with a team of researchers.
- Commonwealth 100 (Leadership Development Programme) – 2018
- Member of Global Advocacy Leaders World (GALs World) – 2018 – To Date
- Member of Christian Youth Mission – 2008 – To Date
- Member of African Students Entrepreneurs – 2017
References
References available upon request.
Timeline
Bachelor of Arts - Post First Degree Law
University of Ghana School Of Law
2025.10 -
Operations Manager - Real Estate
Kenice Homes Ltd
2023.07 - 2025.11
Business Assistant (Team Leader)
Remoteli Limited
2022.02 - 2026.02
Business Assistant (Senior Business Assistant)
Remoteli Limited
2021.05 - 2022.01
Business Assistant
Remoteli Limited
2021.01 - 2021.05
Retail/Wholesale Shop Manager
Shoeshub Limited
2020.03 - 2020.12
Research Assistant
University of Ghana School of Law
2018.09 - 2019.09
Social Studies Teacher - Intern
Agric Nzima Community Senior High School
2017.06 - 2017.08
Library Assistant - Intern
Council for Scientific and Industrial Research – Soil Research Institute, Kumasi - Kwadaso
2016.06 - 2016.08
Bachelor of Arts - Sociology, Kiswahili
University of Ghana.
2014.09 - 2018.11