Experienced Operations Manager and accomplished leader with a decade and a half of expertise, leveraging exceptional strategic planning and analytical skills to elevate business strategies and optimize daily operations. A results-oriented and tenacious professional dedicated to team development, process enhancement, and productivity improvement. Possesses a robust comprehension of industry dynamics, exemplary communication abilities, and a discerning eye for identifying areas requiring improvement, executing changes with a strategic mindset.
Overview
22
22
years of professional experience
3
3
Certifications
1
1
Language
Work History
Operations & Maintenance Manager
ICK INTERNATIONAL SERVICES LTD
Accra
01.2020 - Current
Operations & Maintenance of cell sites passive infra Of American Tower Company (Vodafone, airtel & MTN)
Managing 600+ Telecom sites in various regions in Ghana
Comprehensive Air conditioner maintenance at 100+ in Fueling stations (Total Energies Ghana)
Implementing and upholding stringent standards of Health, Safety, and Environment (HSE) practices in accordance with ISO 45001-2018. consistently prioritize well-being of personnel and environment, ensuring compliance with highest HSE standards to create a safe and secure work environment.
Maintaining Quality work with cost efficiency
Increased profit by streamlining operations.
Developed systems and procedures to improve operational quality and team efficiency.
Planning Budget and implementing projects within the Budget targets
high level of proficiency in effectively managing renewable energy resources. With my expertise, I ensure efficient utilization of renewable energy sources to minimize waste and maximize energy productivity
Developed and implemented strategies to maximize customer satisfaction.
Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Trained and guided team members to maintain high productivity and performance metrics.
Developed and maintained relationships with external vendors and suppliers.
Assistant Manager - Operations & Maintenance
ICK INTERNATIONAL SERVICES LTD
Accra
05.2015 - 12.2019
Operations & Maintenance of cell sites passive infra Of American Tower Company (Vodafone, airtel & MTN)
Energy management (ECG, Fuel & Solar)
Closely worked and conducted technical and motivational trainings to field teams
Involved in EHS audits and trainings
Planned budget for preventive and corrective maintenance
Solar and Hybrid Installations and Maintenance
Electrical audits at commercial and Industrial level for new and existing installations
Air conditioner maintenance at 100+ Total filling stations
Maintained Good SLA during power crisis in the country.
Handling maintenance contract with ATC Ghana with 100% SLA availability
Handling maintenance contract with Total Petroleum Ghana with international safety standards and played a key role in achieving Green ranking at ICC audit conducted by Total Energies
Resilient contribution in process of ISO 45001-2018 audit and implementation
Good command on Supply chain management.
Strengthened communication skills through regular interactions with others.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Demonstrated leadership skills in managing projects from concept to completion.
Developed and maintained courteous and effective working relationships.
Field Support Engineer
INDUS TOWERS LTD
Vijayawada
01.2012 - 03.2015
Spot awarded by National CEO, INDUS TOWERS under HERO (Height Electrical Road and Other Safety) Program.
Associate
SURYA DURGA POWERS, Indus Towers Ltd
01.2008 - 01.2012
Rigorous experience with in-depth understanding and expertise in Analysis, Operations and Maintenance of Cell site Infrastructure
Expertise in maintaining 100% Network availability.
Expertise in managing Field technical team in performing PM as per schedule and Process
Analyzing day-to-day performance of Frequently Failing sites (FFS) and necessary actions for permanent fix
Passive and Active equipment optimization
Installation, commissioning & regular maintenance of Battery bank and Rectifier
Preventive maintenance, Troubleshooting and rectification of faults of Diesel Generators (Kirloskar, Mahindra, Eicher, Cummins, Ashok Leyland, Lister Pitter)
Preventive maintenance, Troubleshooting and Rectification of Electrical panels such as PIU (Power Interface Unit) and AMF
Regular tutorials on Road Safety, Equipment Safety and Personal Safety to on field technical team
Efficiently involved in performing OHS Audit
Expertise in Infra upgradation projects as per LBG (Load Based Guidelines) and standards
Implementation of Energy saving initiatives and in-depth monitoring of saving achievement
Key Achievements:
Efficiently handled 100% Network availability in multiple cyclones like LAILA, NEELAM and PHYLIN
Efficiently handled Network availability of low kept sites under Krishna backwaters
Technical in Charge
SAFENVIRON
Vijayawada
01.2002 - 01.2008
Technical In-charge for 6 Years
Expertise in maintenance of Bio Medical waste Treatment plant
Maintenance of Auto Clave, Incinerator (German made) and shredder
Maintenance of Effluent Treatment Plant
Expertise in fixing Major/Minor breakdowns
Maintaining records of regular operations and submit reports to state pollution control board Authorities.
Expertise in train Hospital staff on waste management.
Passionate about learning and committed to continual improvement.
Cultivated interpersonal skills by building positive relationships with others.