Portia Twumwaa
Kumasi
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure any vacancy available with a positive attitude. Ready to help team achieve company goals.
Overview
6
6
years of professional experience
Work History
Registered Midwife
Juaben Government Hospital
07.2022 - 06.2023
- Developed strong rapport with patients through active listening skills that facilitated open communication about concerns or anxieties related to pregnancy or childbirth experience.
- Improved patient health outcomes by conducting comprehensive assessments, identifying risk factors, and developing individualized care plans.
- Provided healthcare information and educational resources to new parents.
- Watched vital signs, checked for comfort levels and monitored emotional states of mothers before, during, and after labor.
- Kept accurate medical records by documenting patient prenatal care, labor and delivery and postpartum care.
- Administered pain medication during deliveries to keep mothers comfortable and safe during delivery.
- Developed and maintained patient records and documentation.
Shop Attendant
Yaw Enterprise
09.2017 - 08.2019
- Aided customers with inquiries regarding products, store promotions, or special offers to enhance their shopping experience.
- Provided excellent customer service, consistently receiving positive feedback from customers.
- Enhanced customer satisfaction by providing friendly and efficient service at the register.
- Maintained in-depth knowledge of shop items to provide advice and recommendations to customers for gift selections.
- Maintained a clean and organized store environment, leading to increased foot traffic.
- Performed end-of-day cleaning duties, wiping down windows and counters and sweeping and mopping shop floor.
- Maximized shelf space utilization by strategically organizing products for ease of access and visibility.
- Managed restocking activities efficiently, ensuring timely availability of items for purchase during peak hours.
- Assisted customers in finding items and explained benefits and services to increase sales and satisfaction.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Created inviting environment for customers by maintaining store organization and cleanliness.
Education
Diploma In Midwifery - Registered Midwife
Mampong Nursing And Midwifery Training College
Mampong02.2022
General Science -
Kumasi Anglican Senior High School
Kumasi05.2017
Skills
- Clinical assessment
- Antenatal care
- Patient Education
- Patient Records Management
- Infection Control
- Reliability and punctuality
- Motivation and Initiative
- Cleanliness and hygiene
- Safety Procedures
- Relationship Building
- Records Management
- Customer Service
- Organization
- Reliable and Responsible
- Flexible Hours
- Documentation And Reporting
Languages
English
Advanced (C1)
Twi
Bilingual or Proficient (C2)
Timeline
Registered Midwife
Juaben Government Hospital
07.2022 - 06.2023
Shop Attendant
Yaw Enterprise
09.2017 - 08.2019
Diploma In Midwifery - Registered Midwife
Mampong Nursing And Midwifery Training College
General Science -
Kumasi Anglican Senior High School
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