Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Portia Twumwaa

Kumasi

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure any vacancy available with a positive attitude. Ready to help team achieve company goals.

Overview

6
6
years of professional experience

Work History

Registered Midwife

Juaben Government Hospital
07.2022 - 06.2023
  • Developed strong rapport with patients through active listening skills that facilitated open communication about concerns or anxieties related to pregnancy or childbirth experience.
  • Improved patient health outcomes by conducting comprehensive assessments, identifying risk factors, and developing individualized care plans.
  • Provided healthcare information and educational resources to new parents.
  • Watched vital signs, checked for comfort levels and monitored emotional states of mothers before, during, and after labor.
  • Kept accurate medical records by documenting patient prenatal care, labor and delivery and postpartum care.
  • Administered pain medication during deliveries to keep mothers comfortable and safe during delivery.
  • Developed and maintained patient records and documentation.

Shop Attendant

Yaw Enterprise
09.2017 - 08.2019
  • Aided customers with inquiries regarding products, store promotions, or special offers to enhance their shopping experience.
  • Provided excellent customer service, consistently receiving positive feedback from customers.
  • Enhanced customer satisfaction by providing friendly and efficient service at the register.
  • Maintained in-depth knowledge of shop items to provide advice and recommendations to customers for gift selections.
  • Maintained a clean and organized store environment, leading to increased foot traffic.
  • Performed end-of-day cleaning duties, wiping down windows and counters and sweeping and mopping shop floor.
  • Maximized shelf space utilization by strategically organizing products for ease of access and visibility.
  • Managed restocking activities efficiently, ensuring timely availability of items for purchase during peak hours.
  • Assisted customers in finding items and explained benefits and services to increase sales and satisfaction.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Created inviting environment for customers by maintaining store organization and cleanliness.

Education

Diploma In Midwifery - Registered Midwife

Mampong Nursing And Midwifery Training College
Mampong
02.2022

General Science -

Kumasi Anglican Senior High School
Kumasi
05.2017

Skills

  • Clinical assessment
  • Antenatal care
  • Patient Education
  • Patient Records Management
  • Infection Control
  • Reliability and punctuality
  • Motivation and Initiative
  • Cleanliness and hygiene
  • Safety Procedures
  • Relationship Building
  • Records Management
  • Customer Service
  • Organization
  • Reliable and Responsible
  • Flexible Hours
  • Documentation And Reporting

Languages

English
Advanced (C1)
Twi
Bilingual or Proficient (C2)

Timeline

Registered Midwife

Juaben Government Hospital
07.2022 - 06.2023

Shop Attendant

Yaw Enterprise
09.2017 - 08.2019

Diploma In Midwifery - Registered Midwife

Mampong Nursing And Midwifery Training College

General Science -

Kumasi Anglican Senior High School

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Portia Twumwaa