PORTIA EZUAH
Accra
Summary
Oversee well-organized and efficient HR operations by balancing organizational targets with compliance and employee demands. Focused on maximizing resource utilization and enhancing performance with forward-thinking approaches. Solid background of improving collaboration and consensus across [Fair Wages and Salaries Commission] company environments.
Overview
6
6
years of professional experience
Work History
HUMAN RESOURCE OFFICER
FAIR WAGES AND SALARIES COMMISION
01.2023 - Current
- Organizing over 60 Staff training
- Supervised job interviews and conducted exit surveys to verify compliance with HR best practices
- Assisted managers and supervisors with employee disputes, disciplinary actions and other workplace issues
- Processed paperwork and hiring details for promotions and lateral position changes
- Coordinated new hire onboarding, completing background checks and reference checks to complete screenings
- Coordinated over 60 employee placements and administrative details
- Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees
- Promoted employee engagement with organizational objectives during new employee orientations and industry conventions
- Assisted with writing job postings and job descriptions for boards
- Developed and monitored employee recognition programs
- Coordinated implementation of people-related services, policies and programs through departmental staff
OFFICE MANAGER
AESA-Agriconsulting Europe SA] EUROPEAN UNION
01.2018 - 01.2022
- Responsible for Managing EU project office in Ministry of Employment and Labour Relation
- Coordinated special projects and managed schedules
- Evaluated employee records and productivity and submitted evaluation reports
- Defined clear targets and objectives and communicated to other team members
- Book-Keeping and preparation of monthly cash notes and all supporting documents
- Manage and responsible for project office petty cash
- Research of basic information and provide it to TA and Experts
- Support in preparation of reports and any other documents
- Assist TA and Experts with Setting up workshop materials and inviting participants
- Prepare meeting rooms in timely manner ensuring that equipment is in working order
- Assist with accurate and professional typing of documents
- Assist TA and Experts with travel arrangements inside Ghana in relation to project
- Manage diary/agenda of TA and Experts to help ensure that all meetings are attended
- Carry-out administrative and financial management of office, in accordance with guidelines provided by AESA Headquarters and project team Leader
- Carry-out any other ancillary activity required for purpose of project
LABOUR
NATIONAL SERVICE, ACCRA
01.2018 - 01.2019
- Maintain positive and professional staff and client relationships; welcome and greet clients and office guests,
- Performed general housekeeping and cleaning tasks
- Handling Office task, such as filling, generating reports and presentations, setting up for meetings, and reordering supplies
- Maintain Polite and professional communication via phone, email, and mail
- Taking memos and typing of Labour Clearance Certificate for client
- Using computers to generate reports, transcribe minutes from meetings and create presentations
- Monitoring Office supplies; order and re-stock as needed
Academic Tutor
Zion Girls Senior High School
09.2017 - 12.2017
- Conducted group tutoring sessions to help Staff engage active learning and critical thinking skills
- Developed student confidence through positive reinforcement strategies
- Supported teacher instruction, thoroughly discussing concepts, and designing custom practice questions
- Used personalized learning plans to guide students to deeper understanding of course material and learning styles
- Created special handouts, study guides, and enrichment materials to boost student knowledge
- Supported students with helpful study habits and exam strategies
- Created tailored lesson plans and study guides to teach and assist students in area of study
- Responded to email and telephone requests to provide students with specific information
Education
Bachelor of Art - Political Science
UNIVERSITY OF EDUCATION,WINNEBA
CAPECOAST, CENTRAL REGION, GHANA.2018
High School Diploma -
St. PAULS SENIOR HIGH SCHOOL
EASTERN GHANA- KWAHU ASAKRAKA11.2012
BASIC EDUCATION CERTIFICATE EXAMINATION -
MESSIAH PREPARATORY SCHOOL GREATER ACCRA
TAIFA, ACCRA-GHANA2008
Skills
- Compensation Packages
- Enterprise Resource Planning
- Performance Evaluations
- Database Maintenance
- Document Management
- Innovative, use of own initiate and ability to adapt easily
- Leave of Absence Transitions
- Reliable, punctual and hardworking
- Conduct Orientations and Training
- Employee Orientation
Timeline
HUMAN RESOURCE OFFICER
FAIR WAGES AND SALARIES COMMISION
01.2023 - Current
OFFICE MANAGER
AESA-Agriconsulting Europe SA] EUROPEAN UNION
01.2018 - 01.2022
LABOUR
NATIONAL SERVICE, ACCRA
01.2018 - 01.2019
Academic Tutor
Zion Girls Senior High School
09.2017 - 12.2017
Bachelor of Art - Political Science
UNIVERSITY OF EDUCATION,WINNEBA
High School Diploma -
St. PAULS SENIOR HIGH SCHOOL
BASIC EDUCATION CERTIFICATE EXAMINATION -
MESSIAH PREPARATORY SCHOOL GREATER ACCRA
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