Portia Ewuradjoa Malti

Established on December 7, 2019, USA FALCONS stands as a significant subgroup under
the United States Masquerade in Takoradi, with a central mission of empowering women
aged 10-45. In my role as a devoted woman and girl child advocate, my passion extends to
improving the lives of the youth and women, contributing to community education, and
bringing joy to individuals.
Annually, at USA FALCONS, our diverse projects has included:
● Offering assistance to the mentally challenged at KITH Mental Home in Apollo,
Takoradi, Western Region of Ghana, in 2019. This involved providing essential items
such as food, toiletries, and more.
● Collaborating with my team of volunteers in 2021 to educate young girls and women
in an underserved community about menstrual hygiene. Additionally, we distributed
150 sanitary pads to enhance their well-being.
● Returning to KITH Mental Home in Apollo, Takoradi, during the Christmas season of
2021 to donate food, engage in enjoyable activities, and share moments with the
mentally deranged.
● Partnering with the Centre for National Culture in the Mpohor District,
Sekondi-Takoradi, in 2022. We mentored three Junior High School candidates in rural
communities, emphasising the importance of post-basic education and
entrepreneurship for personal development. Essential logistics, including
mathematical sets and pens, were provided.
● Collaborating with the Ghana Aids Commission, Western Region Chapter, in 2022 to
deliver comprehensive HIV/AIDS awareness services, encompassing education,
screening, and the provision of resources such as self-test kits, condoms (male &
female), booklets, and food. Our collective efforts aim to make a positive impact on
individual development and community well-being

• Greeted and welcomed customers in a friendly manner.
• Answered incoming calls and provided information about services and products.
• Scheduled appointments for client.
• Handled cash transactions accurately and efficiency.
• Process payments using credit card machines and POS system.
• Updated existing records in the company database system.
• Managed customer complaints and rectified issues to complete satisfaction.

* Answered incoming calls, responded to inquiries and transferred calls as needed.

* Maintain filing systems for confidential documents; organize files for

easy retrieval of information when required.

* Provided administrative support to the office manager and other staff members.

Proofread documents before submission; corrected errors found in grammar or punctuation.

* Scheduled meetings and sent invitation specifying timing and location.

• Explained event packages, options and prices clearly to customers.
• Coordinated event staff workflow and delegated tasks to maintain seamless flow of events.
• Consulted with clients to gather information and discuss event vision.
• Managed support staff and vendor coordination to facilitate logistics during event.
• Researched local venues to determine capacity requirements, pricing and availability.
• Reviewed budget and cost estimates to monitor expenditures and increase revenue.
• Advised customers on various catering and drinks package options.
• Distributed event plans and schedule details to staff, driving operations through continuous follow-up.

• Researched topics thoroughly for comprehensive, informed reporting.
• Collaborated with editorial teams to meet tight deadlines and publishing schedules.
• Produced well-written and accurate stories to deadlines.
• Researched issues and checked facts, maintaining high standard of journalistic integrity.

• Greeted and welcomed guests in a professional manner
• Organize receptions and banquets for delegates according to established guidelines.
• Provided detailed information about events to attendees.
• Assisted with seating arrangement for special guests.
• Ensure that all dignitaries were properly recognized at events.
• Provided feedback on ways to improve efficiency when carrying out protocol duties.

• Responded to emergencies and breaking news stories with a strong sense of urgency, at any hour.
• Wrote, edited and produced stories for multiple platforms, including internet and digital channels.
• Pursued and developed stories independently and assignment, covering a range of topics.
• Wrote and submitted accurate, engaging and fact-checked stories
• Performed research and checked all facts to maintain a high standard of journalistic integrity.

• Pursued and developed stories on my own and for assignments, covering a wide range of topics.
• Wrote and submitted stories that were accurate, engaging, and fact-checked.
• To develop story ideas, I evaluated and follow up on news leads and new tips.
• Use social media platforms to communicate directly with the general public.
• Daily news report were researched and produced.

• Monitored accurate records of pupil attendance, grades, assignments, other relevant data.
• Assessed pupil's progress, identified areas for improvement and developed strategies to address them.
• Provided feedback on student performance in order to facilitate growth.
• Collaborated with teachers, administrators and parents to ensure that all student had access to quality education.