Summary
Overview
Work history
Education
Skills
Timeline
Generic
PORTIA DUODU

PORTIA DUODU

Summary

PERSONAL STATEMENT A highly analytical, reliable and innovative individual with excellent accounting, marketing and communication skills. I have a well organised customer-focused approach to work and a strong team building spirit and the ability to impact such knowledge on others. With a total of 3years in the banking sector, I have managed and brought solutions to long-lasting customer issues through good relationship management and effective communication. I wish to work with a progressive and competitive organization that empowers its staff and personnel to make significant contributions to its business and enhances employee skills through development . Goal-oriented individual seeking to gain work experience and apply leadership skills. Possesses strong objective to serve customers, renew contracts and preserve trusting relationships. Flexible to work in fast-paced environments. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Steadfast professional with comprehensive management experience and interpersonal skills. Demonstrates integrity and good work ethics in dealing with customers. Proactive [Job Title] with excellent communication and problem-solving skills. Strong track record in business operations and cultivating customer relationships.

Overview

6
6
years of professional experience

Work history

Relationship Manager

ZENITH BANK GHANA LIMITED
08.2019 - Current
  • Provide dedicated relationship management to a portfolio of high value customers
  • Achieving challenging sales and income targets to include business development and community profile activity
  • Establish and develop sales opportunities to meet customer needs
  • Responsible for providing customers with essential information and advice, enabling them to achieve their business objectives
  • Liaise with the Credit Risk Department in relation to lending applications, monitoring and maintenance of credit facilities
  • Building business relationship to the mutual benefit of the bank and our esteem customers
  • Bank Teller | Front line staff
  • Processing customers deposit, withdrawals and payments in a professional manner
  • Recommending banks products that meet customer's precise needs
  • Respond to customer's account enquiries with regards to bank products and interest rate
  • Ensure customer satisfaction with patience, open-mindedness and a positive attitude
  • Front-line ownership
  • Balancing of accounts daily with excel
  • National Service Personnel / Supporting Teller
  • Assist tellers with reconciliation
  • Processing transit cheques for clearing
  • Prepare endpoint schedule for head office and outstations under head office for the funds transfer unit
  • Process money transfer transactions
  • Work with the money transfer unit and compliance to detect suspicious money transfer transactions.

Marketing Officer - Team Lead

GABTACK CONSTRUCTION COMPANY LIMITED
02.2019 - 08.2019
  • Building strategic business ideas to increase customer base
  • Building strong customer relation with existing clients
  • Ensuring team targets are meet and exceeded weekly and monthly
  • Signing on board new businesses

Accounting Intern

PRECIOUS MINERAL MARKETING COMPANY
06.2018 - 08.2018
  • Responsible for the filling system of the finance department
  • Assist in the signing of vouchers
  • Processing of payment form for field workers
  • Handled company's bank transactions
  • Distribution and recording of tax certificates of clients.

Education

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National Banking College

BSC - Accounting

UNIVERSITY OF PROFESSIONAL STUDIES, ACCRA (UPSA

Master of Science - Accounting and Finance

Birmingham City University
Birmingham
01.2023

Skills

  • Effective presentation and interpersonal skills with the ability to work in a multi-cultural team
  • Good communication skills and management skills
  • Good time management skills
  • High degree of social competence and emotional maturity
  • Professional, ethical and discrete when dealing with confidential information
  • Good planning and organizing skills
  • Customer service
  • Business development
  • Savings accounts
  • Financial planning

Timeline

Relationship Manager

ZENITH BANK GHANA LIMITED
08.2019 - Current

Marketing Officer - Team Lead

GABTACK CONSTRUCTION COMPANY LIMITED
02.2019 - 08.2019

Accounting Intern

PRECIOUS MINERAL MARKETING COMPANY
06.2018 - 08.2018

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National Banking College

BSC - Accounting

UNIVERSITY OF PROFESSIONAL STUDIES, ACCRA (UPSA

Master of Science - Accounting and Finance

Birmingham City University
PORTIA DUODU