PORTIA ATTA BAKOURO

• Delivered superior level of customer service to small business clients.
• Provided guidance to other departments regarding accounting policies and procedures.
• Assisted in the preparation of tax returns by gathering necessary information from clients and maintaining organized files with documents related to taxes.
• Developed staff expense and reimbursement tracker to reduce user errors and increase reporting accuracy.
• Updated and maintained databases with current information.
• Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
• Managed household errands and other essential duties.
• Collaborated closely with team members to achieve project objectives and meet deadlines.
• Worked effectively in team environments to make the workplace more productive.
• Identified needs of customers promptly and efficiently.
• Worked successfully with diverse groups of coworkers to accomplish goals and address issues related to our products and services.

Exceed customer satisfaction by finding creative solutions to problems.