Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Pious K. Saxon

Pious K. Saxon

Tema

Summary

Aiming to leverage my abilities to successfully fill the vacancy at your company. I can be relied upon to help your company achieve its goals. Experienced with a strong background in technology-related roles. Proficient in technical support. Capable of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to contribute to organizational success.

Overview

12
12
years of professional experience

Work History

Technical Assistant

K-Net Ltd.
Kanda ACCRA
03.2015 - 04.2024
  • Designed Excel spreadsheets to clearly capture and display data.
  • Resolved technical issues using fault diagnosis and root cause analysis.
  • Supported data improvement initiatives by increasing automation, reducing department costs.
  • Mined data to identify trends and inform business decision-making processes.
  • Designed questionnaires to support logical data acquisition and analysis.
  • Supported service improvements through data review and evaluation.

Technical Support Representative

MikAdu Ltd.
St. Johns Accra
01.2012 - 02.2015
  • Leveraged SQL queries to extract, transform and load data into databases.
  • Analyzed large datasets to identify trends, patterns and correlations for business insights.
  • Developed and implemented data science models using Python libraries such as Pandas, NumPy and Scikit-Learn.

Education

Certificate - Data Analyst / Data Science

Cisco Networking Academy
New York

Skills

  • Data analytics / Data Science
  • MySQL
  • Python / Jupyter Notebook
  • Microsoft Power Bi
  • Tableau
  • Computer literacy
  • Microsoft excel
  • ETL development

Timeline

Technical Assistant

K-Net Ltd.
03.2015 - 04.2024

Technical Support Representative

MikAdu Ltd.
01.2012 - 02.2015

Certificate - Data Analyst / Data Science

Cisco Networking Academy
Pious K. Saxon