Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Phyllis Lovelace Mensah

Accra

Summary

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Orderly and committed Administrative Assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced and tasking environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Administrative Officer

Colandef
Accra
06.2023 - 12.2023
  • Prepared and distributed agendas, minutes, presentations and other related materials for meetings.
  • Coordinated travel arrangements, including flights, hotels, car rental reservations, and ground transportation.
  • Managed calendars to ensure efficient use of time; scheduled appointments as needed.
  • Provided administrative support to department staff including typing letters and reports; preparing mailings; photocopying; collating; faxing; scanning documents.
  • Processed invoices and payments using accounting software programs such as QuickBooks or Microsoft Dynamics GP.
  • Compiled daily activity logs and updated records with pertinent information on a regular basis.
  • Greeted visitors warmly upon arrival at office reception area.
  • Developed new filing systems to improve accuracy of document retrieval processes.
  • Maintained inventory of office supplies ensuring stock levels are sufficient for daily operations.
  • Sorted incoming mail for distribution to appropriate personnel.
  • Monitored email accounts regularly and responded appropriately within established timeframes.
  • Supported senior leadership during executive decision-making process by generating daily reports to recommend corrective actions and improvements.
  • Planned staff and training meetings and scheduled conference rooms.
  • Recruited, trained and developed administrative team to support corporate growth and objectives.
  • Scheduled appointments, meetings and events for management staff.

Education

Bachelor of Science - Education Administration

University Of Cape Coast
Cape Coast, Ghana
01-2026

Diploma - Business Administration

University Of Ghana
Accra, Ghana
12-2018

Skills

  • Proposal Writing
  • Budget Adherence
  • Relationship Building
  • Contract Negotiations
  • Office Management
  • Human Resources Support
  • Expense Reporting
  • Event Coordination
  • Scheduling Appointments
  • Document Control
  • Records Management
  • Travel Arrangements
  • Workflow Planning
  • Meeting Facilitation
  • Training and Coaching

Languages

English
First Language
French
Upper Intermediate (B2)
B2

Certification

  • Ghana Insurance Certified

Timeline

Administrative Officer

Colandef
06.2023 - 12.2023

Bachelor of Science - Education Administration

University Of Cape Coast

Diploma - Business Administration

University Of Ghana
Phyllis Lovelace Mensah