Phyllis Tommie
Accra
Summary
Dynamic administrative professional with a proven track record at Korle Bu Teaching Hospital, excelling in communication and organizational skills. Adept at managing office operations and enhancing team efficiency, I thrive in fast-paced environments, ensuring seamless coordination and support. Committed to delivering exceptional service while maintaining meticulous attention to detail.
Overview
18
18
years of professional experience
Work History
National Service Personnel/Extension
Ministry of Fisheries & Aquaculture Development
01.2022 - Current
- Manage office supplies stock and place orders
- Prepare regular reports on expenses and office budgets
- Assist in organizing filing system for important and confidential documents of the Department.
- Answer queries by employees and clients at the front desk and refer to top management when necessary.
- Maintain a calendar and schedule appointments for the Finance and administration Director.
- Book meeting rooms as required and serve meetings appropriately.
- Distribute and store correspondence (e.g. letters, emails and packages)
- Prepare memos and arrange travel and accommodations for the Director.
- Schedule in-house and external events and assist in the facilitation.
Administrative Secretary/Receptionist
WBI Micro Credit Ltd
01.2017 - 01.2020
- Day-to-day provision of office support and administrative/secretarial assistance to company CEO and staff for smooth office operations.
- Maintaining all contact lists of clients and management of incoming telephone calls and correspondence.
- Organization of internal meetings including board meetings of the company
- Prepares agendas and schedule in consultation with management for all meetings.
- All secretarial tasks including typing, filing, photocopying, binding, scanning, and documentation management.
- Management and interface with the company departments heads to ensure office equipment are supplied for efficient functioning of the office.
- Management of company’s supplies dairy to ensure payments are made to supplies as scheduled.
Assistant in Nursing/Administrative Assistant
Allity Aged Care Home
01.2015 - 01.2016
- Company Overview: Australia
- Office management in both secretarial and administrative services.
- Assistant the office Manager in keeping records of residence and monitoring movement of visits in and out of the facility.
- Helping patients with bathing and dressing
- Helping patients with feeding and exercise
- Monitoring vital signs of patients
- Making sure patients observe right medication
- Australia
Administrative Secretary
Korle Bu Teaching Hospital
01.2009 - 01.2014
- Day-to-day provision of office support and administrative/secretarial assistance to to the Deputy Director of Nursing and other staff for smooth office operations.
- Maintaining all contact lists of clients and management of incoming telephone calls and correspondence.
- Organization of internal meetings for all staff of the department of the hospital.
- Prepares agendas and schedule in consultation with management for all meetings.
- Perform all secretarial tasks including typing, filing, photocopying, binding, scanning, and documentation management.
- Maintaining and replenishment of petty cash ledger, for office management including servicing of meetings, payment for mails, payment for service providers, incidentals etc.
Administrative Secretary/Receptionist
Baatsona Medical Centre
01.2008 - 01.2009
- Assist Medical Officer on duty to admitting patients and Preparing of inventories for the Hospital
- Preparing medical files, billing patients and reconciling patients files with Account Unit
- Support patients with filling out forms and scheduling appointments
- Meeting and greeting clients, keeping the reception area tidy
- Answering and forwarding phone calls
Education
Masters of Arts - Management and Administration
University of Ghana, Business School
01.2024
Bachelor of Arts - Business Management
University of Cape Coast
01.2021
Certificate III - Aged Care
Australia Nursing Training
01.2015
Certificate - First Aid
Australian Royal Life Saving
01.2015
Certificate - Hygienic Practice for food Safety and Expresso Coffee
Australia Coffee School
01.2015
Certificate - Business Administration
Methodist University College
01.2014
Sternographer -
NACVET
01.2007
Skills
- Communication and Networking
- Teamwork and strong work ethics
- Perform under minimum supervision
- Computer Literacy
- Organizational Skills
- Managerial skills
- Human relations
- Written communication skills
- Verbal communication skills
References
- Ms. Hannah Ewurama Adjei, Assistant Director IIB, Ministry of Fisheries & Aquaculture Development, 024-363-7840
- Mr. Joseph T. Tommie, Deputy Director, PPMED, Ministry of Food and Agriculture, P. O. Box M37, Accra, 0249748297
- Ms. Esther Anyigba, Assistant Director IIB, Dental/Oral & Maxillofacial Department Korle Bu Teaching Hospital, 054-326-4946
Key Personal Competence
- Perform under minimum supervision
- Computer Literacy- MS Word, PowerPoint, Excel
- Versatile, Honest and Diligent
- Organizational Skills.
- Have good managerial and leadership skills acquired through and working experience.
- Have excellent human relations.
- Have good written and verbal communication skills.
Languages
English
First Language
Timeline
National Service Personnel/Extension
Ministry of Fisheries & Aquaculture Development
01.2022 - Current
Administrative Secretary/Receptionist
WBI Micro Credit Ltd
01.2017 - 01.2020
Assistant in Nursing/Administrative Assistant
Allity Aged Care Home
01.2015 - 01.2016
Administrative Secretary
Korle Bu Teaching Hospital
01.2009 - 01.2014
Administrative Secretary/Receptionist
Baatsona Medical Centre
01.2008 - 01.2009
Masters of Arts - Management and Administration
University of Ghana, Business School
Bachelor of Arts - Business Management
University of Cape Coast
Certificate III - Aged Care
Australia Nursing Training
Certificate - First Aid
Australian Royal Life Saving
Certificate - Hygienic Practice for food Safety and Expresso Coffee
Australia Coffee School
Certificate - Business Administration
Methodist University College
Sternographer -
NACVET
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