Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Affiliations
Timeline
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Phoebe Addison

Accra,Accra

Summary

A dynamic leader with a proven track record at ICODE, enhancing training programs and elevating team performance through expertly designed curricula and effective team-building activities. Skilled in program performance assessment and business administration, I've significantly improved training outcomes and productivity, demonstrating a strong ability to motivate and develop top talent.

Overview

5
5
years of professional experience

Work History

Admissions Director and Lecturer

Institute of Christian Leadership and Applied Min.
08.2023 - Current
  • Student admissions and enrollment.
  • Reviewing applications of applicants
  • Enhancing the admission process. Reviewing and evaluating process to streamline admissions, has improved the overall admission process, breaking down and simplifying the process.
  • Responsible for all marketing processes including sales of forms, social media advertising, and other activities to help promote the school. There has been an increase in student enrollment by 30% in the past year.
  • Maintain contact with students throughout the recruitment process and after acceptance to ensure easy onboarding and integration into the school.
  • Train students in IT tools and software that can help them in their ministry and careers.
  • Creating course content and training materials.
  • Distribution of training materials.

Project Manager/Business Coach/Trainer/Mentor

ICODE
06.2019 - 10.2021
  • Coached and empowered over 20 employees by creating and sharing motivational vision plans.
  • Trained and mentored administrative staff members in company policies, daily task execution, and industry best practices.
  • Executed business plans and developed self-help tools, user assistance documentation, and product training initiatives.
  • Trained newly hired top talent to fill key positions and maximize productivity.
  • Identified areas of concern uncovered during training sessions and suggested methods to reduce risk.
  • Reduced process gaps by training new hires on best practices and protocols.
  • Elevated team member performance while cultivating customer relationships to drive sales.
  • Documented participant attendance, engagement, and progress.
  • Identified and solved complex problems related to employee training, management, and business direction.
  • Produced training materials to engage and educate individuals.
  • Created and offered additional materials to enhance training.
  • Explained goals and expectations required of trainees.
  • Developed skill-specific training programs to promote employee development.
  • Developed complete training programs and led training using expert learning techniques.
  • Promoted increased productivity through appropriate allocation of resources, budgets, inventories, training support, and team-building materials.
  • Maintained strong knowledge of Leadership by participating in workshops, conferences, and online education classes.
  • Assessed training needs, using employee surveys and interviews to gather data.
  • Managed various training courses by developing curricula, instructions, documents, and written tests.

Lecturer

NIIT
07.2021 - 10.2021
  • Train Learners on Microsoft Office Pro
  • Guide them on how to use various software
  • Giving Assignments to help assess learners
  • Creating course content and training materials
  • Delivered high-level course content to over 30 students, which increased the student achievement rate, this helped the school retain students, and increase student enrollment by 30%
  • Providing reports and learner assessments for grading

Education

Chef's Association Certificate - Certified Cullinarian Pastry And Cookery

Dainess Chef's School
Accra, Ghana
07.2026

Higher National Diploma (HND) - Purchasing And Supply

Accra Technical University
Accra, Ghana
12.2018

WASSCE - General Arts

Awudome Senior High School
Volta Region
04.2013

Skills

  • Training manuals and materials
  • Program performance assessment
  • Training program design
  • Business Administration
  • Product development
  • Team-building activities
  • Incentive initiatives
  • Training program development
  • Orientation procedures
  • Report writing
  • Event planning, management and coordination
  • Proofreading

Languages

English
Ga
Twi
Fante

Accomplishments

  • Created highly effective training programs and course programs that have helped people start and continue businesses.
  • Trained participants to gain skills that will help them in the businesses and careers.
  • Contributed to the training of effecting and productive teams that are motivated to give their best in their various roles.
  • Created systems and implemented processes to help drive productivity, sales and overall output in the company.

Affiliations

  • Started and still running a group of businesses from 2019 till date. My primary focus for my business is to create a diversified product and service line that will serve my customers every event needs. Also building a solid team among my staff to help increase productivity and inclusiveness.
  • I have coached other entrepreneurs to start their business and mentored them to grow the business, creating a connection to consumers and other resources.

Timeline

Admissions Director and Lecturer

Institute of Christian Leadership and Applied Min.
08.2023 - Current

Lecturer

NIIT
07.2021 - 10.2021

Project Manager/Business Coach/Trainer/Mentor

ICODE
06.2019 - 10.2021

Chef's Association Certificate - Certified Cullinarian Pastry And Cookery

Dainess Chef's School

Higher National Diploma (HND) - Purchasing And Supply

Accra Technical University

WASSCE - General Arts

Awudome Senior High School

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Phoebe Addison