Philip Nana-Obiri Amankwah
Accra
Summary
To qualify and practice as a Chartered Accountant, to gain varied local & international experience and ultimately to contribute to the development of the next generation in the accountancy profession.
Energetic Casino Dealer offering ten years background operating and supervising table games. Comfortable working in fast-paced, noisy environment and standing for long periods of time. Expertise in cash and chip transactions, shuffling and diminishing table gaming discrepancies. Passionate about producing fun, exciting atmosphere to garner continued customer loyalty.
Overview
18
18
years of professional experience
Work History
INSPECTOR DEALER (Customer Service Officer)
MILLIONAIRES CASINO
Accra
10.2014 - Current
- Ensuring that correct payments are issued out to the customers
- Effectively ensuring that correct amounts are received from customers to enable smooth running of transactions
- Communicating effectively and efficiently all relevant information to superiors
- Attending to customers in a courteous and efficient manner
- Maintaining high standards of guest services and compliance with company policy and procedures.
- Ensured compliance with industry regulations through meticulous attention to detail during inspections.
- Effectively communicated with clients and management to ensure alignment on inspection objectives, requirements, and expectations.
- Monitored gaming tables closely, identifying potential issues or disputes and resolving them promptly to uphold casino standards.
- Maintained a clean, organized, and welcoming environment for customers to enjoy their gaming experience.
- Educated players about game rules as needed, clarifying any ambiguities or misunderstandings in an approachable manner.
- Collaborated with management to develop strategies for optimizing dealer performance and improving overall operational efficiency.
- Managed chips and money transactions with attention to detail to prevent fraud.
- Enforced game rules to maintain fair paly and avoid disputes.
- Handled and shuffled cards and playing pieces to maintain game integrity.
- Maintained fast game pace by handling chips, cards, money, and gaming equipment efficiently.
- Answered players questions and resolved disputes to provide excellent customer service.
- Kept track of game outcomes and reported to supervisor for accurate record keeping.
- Controlled equipment such as roulette wheels to run games.
- Trained new dealers in rules and operation of different games.
- Received and documented patrons' wagers prior to beginning games.
- Demonstrated adaptability in handling diverse clientele, effectively addressing their unique needs and expectations.
- Collaborated with team members to identify areas of improvement in processes, resulting in more efficient service delivery.
- Kept gaming areas clean and organized to maintain safe and secure environment.
- Monitored players behavior, taking appropriate action against rule violations.
Presiding Officer (Volunteer)
ELECTORAL COMMISSION GHANA
Accra, Okaikoi south
12.2020 - 12.2020
- Ensured compliance with institution policies by diligently monitoring enrollment numbers and managing waitlists accordingly.
- Streamlined registration processes by implementing efficient digital systems and reducing paperwork.
- Enhanced data accuracy by meticulously reviewing and verifying submitted documents during the registration process.
- Reviewed, processed, and issued application requests for [Type] registration.
- Collaborated with cross-functional teams to develop strategies for streamlining enrollment and improving overall efficiency.
- Developed strong relationships with department heads to facilitate smooth coordination of class scheduling and room assignments.
- Improved customer satisfaction with timely and accurate registration services, addressing inquiries professionally.
- Maintained a comprehensive understanding of applicable federal and state regulations to ensure compliance with all relevant policies and procedures.
Verification Officer (Volunteer)
ELECTORAL COMMISSION GHANA
Accra, Okaikoi south
09.2020 - 09.2020
- Improved customer satisfaction with timely and accurate registration services, addressing inquiries professionally.
- Operated standard office software applications to compile data and prepare information and correspondence.
- Enhanced data accuracy by meticulously reviewing and verifying submitted documents during the registration process.
- Ensured compliance with institution policies by diligently monitoring enrollment numbers and managing waitlists accordingly.
- Maintained a comprehensive understanding of applicable federal and state regulations to ensure compliance with all relevant policies and procedures.
- Collaborated with cross-functional teams to develop strategies for streamlining enrollment and improving overall efficiency.
Registration officer Special duty (Volunteer)
ELECTORAL COMMISSION GHANA
Accra, Okaikoi south
06.2020 - 08.2020
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Learned and adapted quickly to new technology and software applications.
National Service Personnel
INSTITUTE OF CHARTERED ACCOUNTANTS (Ghana)
10.2013 - 08.2014
- Various administrative & clerical tasks including; placement of newspaper adverts, responsible for registering participants attending international congress, handling dispatch of correspondences and departmental enquiries amongst others
- Work placement & internship in various departments including: Student services, Member Services, Public relations
- Part of team of National service personnel responsible for outreach.
Finance/Accounts Trainee
AGYEI, DANKWA & CO
Accra
07.2006 - 10.2011
- Various administrative & clerical tasks including: Assist in preparation of bank reconciliation statements, Balance sheets, Income statements & cash flow for submission to shareholders
- Assist in the audit of property, plant & equipment
- Inputting financial transactions into company’s accounting software
- Various finance and accounting related administrative & clerical tasks
- Responsible for data entry, filing of cheque vouchers, reconciling receipts and cheques with physical collections by clients
- Monitoring usage and stock levels of office supplies.
- Optimized internal controls by maintaining organized filing systems for financial documents and records.
- Adapted quickly to new accounting software, enhancing productivity and ensuring seamless integration into daily tasks.
- Upheld ethical standards in all accounting practices, demonstrating integrity and professionalism at all times.
- Coordinated office supply ordering to avail materials for streamlined operations.
- Assisted in budget preparation and forecasting to control expenditure and maximize profitability.
- Handled day-to-day accounting processes to drive financial accuracy.
- Matched purchase orders with invoices and recorded necessary information.
- Streamlined daily reporting information entry for efficient record keeping purposes.
- Streamlined bookkeeping procedures to increase efficiency and productivity.
Education
Accounting And Finance
INSTITUTE OF CHARTERED ACCOUNTANTS GHANA
Accra GhanaHigher National Diploma - Accountancy
HO POLYTECHNIC UNIVERSITY
06.2013
Diploma In Business Studies - Business
CENTER FOR BUSINESS STUDIES
11.2008
Business
CENTER FOR BUSINESS STUDIES
12.2008
Business
ST. THOMAS AQUINAS SENIOR HIGH SCHOOL
07.2006
Skills
- Roulette
- Blackjack
- 3, 5, 7 cards poker
- Mathematical Calculation
- Critical Thinking
- Attention to Detail
- Ethics and integrity
Personal Information
- Date of Birth: 11/23/1987
- Gender: Male
References
Position/Job Title
Name:
Ms. Zaneta Arthur
Position/Job Title
Procurement Officer
Phone Number/s
0244860308
Name
Mrs. Theresa Koomson
Position / Job Title
Audit Supervisor
Phone Number/s
0208291858/0208219932
Name
Mrs. Gladys Kuffour
Position / Job Title
Chief Counsel(Wami)
GULF HOUSE, PMB CT 75, ACCRA-GHANA
Phone Number
0202113156
Timeline
Presiding Officer (Volunteer)
ELECTORAL COMMISSION GHANA
12.2020 - 12.2020
Verification Officer (Volunteer)
ELECTORAL COMMISSION GHANA
09.2020 - 09.2020
Registration officer Special duty (Volunteer)
ELECTORAL COMMISSION GHANA
06.2020 - 08.2020
INSPECTOR DEALER (Customer Service Officer)
MILLIONAIRES CASINO
10.2014 - Current
National Service Personnel
INSTITUTE OF CHARTERED ACCOUNTANTS (Ghana)
10.2013 - 08.2014
Finance/Accounts Trainee
AGYEI, DANKWA & CO
07.2006 - 10.2011
Accounting And Finance
INSTITUTE OF CHARTERED ACCOUNTANTS GHANA
Higher National Diploma - Accountancy
HO POLYTECHNIC UNIVERSITY
Diploma In Business Studies - Business
CENTER FOR BUSINESS STUDIES
Business
CENTER FOR BUSINESS STUDIES
Business
ST. THOMAS AQUINAS SENIOR HIGH SCHOOL
Similar Profiles
Agnes LohAgnes Loh
Casino Dealer at Millionaires casinoCasino Dealer at Millionaires casino
Kezia Wangechi KuriaKezia Wangechi Kuria
Experienced Dealer at Yung Ding Casino HurlingamExperienced Dealer at Yung Ding Casino Hurlingam
Festus NjengaFestus Njenga
Casino Dealer at Simba Casino, Topspin LimitedCasino Dealer at Simba Casino, Topspin Limited