PHILIP NAGGESTEN AGYIANE
Summary
I am a dynamic employee with amazing ability to communicate and organize, very skillful in finding answers to problems and applying extensive analytic knowledge to findings. I posses multitasking experience, successfully led group discussions, and supervised projects. A dedicated manager with outstanding leadership qualities, organizational skills, and communication proficiency. I am able to lead cross-functional teams that are high-performing, oversee corporate operations as well as drive business growth. I have Flourished in some demanding roles by capitalizing on interpersonal skills or collaboration to enhance problem solving capabilities. I possess a strong willingness to learn and grow, actively seeking opportunities to expand my knowledge and skills, both within my field of work and in diverse areas outside of it.
Overview
11
11
years of professional experience
8
8
years of post-secondary education
1
1
Certification
Work history
Assistant Information Technology/Information Management officer
Ministry of Communications and Digitalisation head office
Accra
07.2023 - Current
- Support and Troubleshooting
- System Maintenance
- Network Administration
- Installation of Hardware and Software
- User Training and Documentation
- Managing and Maintaining Security Devices
IT Support/Technician & Database Manager
Office of The Head of Civil Service (OHCS)
, Ghana
11.2021 - 09.2022
- Managing the Office of the Head of Civil Service database.
- Troubleshoot, diagnose, and resolve technical hardware and software issues
- Provide needed information on IT products or services
- Provide feedback on processes and make recommendations on areas to improve
- Maintain technical documentation and service catalog on installation of software, configuration of hardware and problem troubleshooting.
Sales Manager & IT support/Technician
Koforidua China house
, Ghana
07.2013 - 09.2019
- Management of sales
- Supervision of subordinate employees
- Troubleshoot, diagnose, and resolve technical hardware and software issues
- Assisting/attending to customers on IT products or services
- Replacement of phone/laptop screens and other parts
- Provide needed information on IT products or services.
Self-employed
Entrepreneur
01.2019 - Current
- Graphic designer specializing in creating flyers, banners, and business cards
- Retailer of Televisions, video game consoles, computers, phones, and accessories
- Provider of installation services for wallpapers, window blinds, and electronics
- Graphic designer specializing in creating flyers, banners, and business cards
Education
BSC Information Technology -
University of Ghana
09.2017 - 05.2021
Certificate in Cybersecurity - Information Technology
ISC2
India 08.2023 - 04.2024
General Science - undefined
Ghana Senior High School
10.2009 - 05.2013
Skills
- Excellent knowledge of computer systems, mobile devices, and other technological products
- Security/data analyst
- Communication skills
- Problem-solving
- Inventory management
- Resourcefulness
- The ability to identify and fix simple technical problems
- Skilled in Computer Hardware
- Competence in graphic design (Photoshop)
- Ability to diagnose and resolve basic networking issues
- Microsoft Office proficiency (Word, Excel, and Power point)
Custom
- Online Research into modern technological trends
- Football
- Road Trips
- Playing video games
- Swimming
Personal Information
- Date of birth: 10/21/91
- Gender: Male
- Nationality: Ghanaian
Languages
English
Fluent
Certification
Bachelor of science in Information Technology, November 2021
Certificate in Cybersecurity
Certificate in General Science
Work availability
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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Timeline
Certificate in Cybersecurity - Information Technology
ISC2
08.2023 - 04.2024
Assistant Information Technology/Information Management officer
Ministry of Communications and Digitalisation head office
07.2023 - Current
IT Support/Technician & Database Manager
Office of The Head of Civil Service (OHCS)
11.2021 - 09.2022
Self-employed
Entrepreneur
01.2019 - Current
BSC Information Technology -
University of Ghana
09.2017 - 05.2021
Sales Manager & IT support/Technician
Koforidua China house
07.2013 - 09.2019
General Science - undefined
Ghana Senior High School
10.2009 - 05.2013
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