Philip Daniels Afful
Sunyani
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.
Overview
13
13
years of professional experience
Work History
Supervisor
Pendmik Pharmaceuticals
10.2019 - Current
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Evaluated employee performance and coached and trained to improve weak areas.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Developed and implemented customer service policies to enhance satisfaction.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
- Observed packing operations to verify conformance to specifications.
Assistant Manager
Tyco City Hotel
10.2017 - 09.2019
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Warehouse Assistant Supervisor
Olam Ghana Ltd
10.2014 - 09.2017
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Assisted with stock takes and cycle counts to promote accurate inventory processes.
- Loaded and unloaded delivery trucks promptly for further distribution.
- Received and processed incoming stock to keep inventory levels accurate and up-to-date.
- Packaged and shipped orders accurately to promote safe and quick delivery to customers.
- Operated forklifts, pallet jacks and other warehouse equipment to move goods quickly and safely.
- Conducted inventory control checks and maintained equipment to keep warehouse well-stocked and equipment in good working order.
- Collaborating with other departments to optimize warehouse operations and keep production high.
- Participated in training and development opportunities to provide workers with knowledge and skills to work productively.
- Inspected work areas to keep free of hazards and maintain proper function of safety equipment.
- Supervised team of helpers, laborers and material movers to efficiently complete tasks.
- Resolved conflicts between team members and addressed complaints or grievances.
Account Manager Assistant
THLD T- Credit Union
09.2011 - 10.2012
- Evaluated costs against expected market price points and set structures to achieve profit targets.
- Effectively led seasoned team of partner managers and account coordinators.
- Built relationships with customers and community to promote long term business growth.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Attended monthly sales meetings and quarterly sales trainings.
- Contributed to event marketing, sales and brand promotion.
Economics Teacher
GES
08.2010 - 07.2011
- Facilitated learning with aids, technology and equipment to stimulate higher-level thinking.
- Enhanced academic programs with innovative methodologies and collaboration.
- Represented content using technologies and pedagogical techniques to enhance learning.
- Attended department initiatives for professional growth to meet career benchmarks.
- Exposed students to economic reasoning skills to build perspective and critical thinking skills.
- Recorded grades and developed accountability through bi-weekly progress monitoring.
- Worked well in a team setting, providing support and guidance.
Education
Master Of Business Administration - Management And Finance
University of Cape Coast
Cape Coast 03.2021
Bed Social Science - Management And Economics
University of Cape Coast
Cape Coast 04.2010
SSCE - Business
Adisadel College
Cape Coast 08.2005
Skills
- Excellent communication skills
- Excellent Human relations skills
- Administration and Reporting
- Payroll Preparation
- Technical Proficiency
- Contract Management
- Workflow Monitoring
- Performance Motivation
- Business Analysis
- Daily Transactions Review
- Employee Coaching and Mentoring
- Negotiation and Conflict Resolution
- Complex Problem-Solving
- Supervising Employees
- Office Supplies and Inventory
- Plan Projects
- Company Relations
- Inventory Oversight
- Employee Performance Management
- Leadership
- Training and Development
- Persuasive Negotiations
- Scheduling and Coordinating
- Financial Management
Timeline
Supervisor
Pendmik Pharmaceuticals
10.2019 - Current
Assistant Manager
Tyco City Hotel
10.2017 - 09.2019
Warehouse Assistant Supervisor
Olam Ghana Ltd
10.2014 - 09.2017
Account Manager Assistant
THLD T- Credit Union
09.2011 - 10.2012
Economics Teacher
GES
08.2010 - 07.2011
Master Of Business Administration - Management And Finance
University of Cape Coast
Bed Social Science - Management And Economics
University of Cape Coast
SSCE - Business
Adisadel College
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