Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
PHILP ATOBILA

PHILP ATOBILA

Bolgatanga

Summary

As an Administrative Assistant, understand the importance of establishing efficient office procedures and routines, am adept at scheduling and confirming appointments, answering telephone calls and electronic inquiries, and relaying messages promptly and accurately. Additionally, having experience in managing office supplies and maintaining inventory, ensuring that the office operates smoothly and efficiently. Caring Teacher with strong communication skills and drive to excite students about learning. Specializing in creating stimulating environments that help students achieve full potential and enjoy learning. Communicates effectively and maintains strong relationships with scholars, families and colleagues. Passionate Teacher with experience developing and implementing diverse curriculums covering wide range of subjects. Highly skilled at motivating students through positive encouragement and reinforcement of concepts via interactive classroom instruction and observation. Successful in helping students develop strong literacy, numeracy, social and learning skills.

Overview

7
7
years of professional experience

Work History

Teacher

NSS
01.2023 - Current
  • Assessed 50 student performance through tests, quizzes, and other assessments
  • Developed and implemented lesson plans based on curriculum objectives
  • Provided individualized instruction to meet needs of all 50 students
  • Monitored student behavior in classrooms, hallways, cafeteria, playgrounds
  • Maintained safe and orderly learning environment for all 50 students
  • Encouraged critical thinking skills and problem-solving strategies among students
  • Enforced school rules and regulations in order to maintain appropriate learning environment for all students.

Customer Service Representative

Fronzen hut
01.2019 - 01.2023
  • Handling customer complaints and Responding
  • Answering more than 50 calls from customers per day
  • Answering detailed product and service questions
  • Fulfilling customer requests
  • Handling service issues
  • Updating customer records
  • Responding to customer reviews
  • Greet and direct customers them to contact or service Areas
  • Supervise Other workers
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Handled customer inquiries and suggestions courteously and professionally.

Administrative Assistant

Bishop Secretariat
08.2016 - 09.2018
  • Provided administrative support to executive team, including scheduling meetings and managing calendars
  • Record and prepare minutes of meetings, seminars and conferences
  • Determine and establish office procedures and routines
  • Schedule and confirm appointments
  • Train, direct and motivate 7 staffs
  • Respond to employee questions and complaints
  • Oversee preparation of reports
  • Oversee development of communication strategies
  • Oversee classification and rating of occupations
  • Negotiate collective agreements on behalf of employers or workers
  • Manage contracts
  • Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records
  • Greeted visitors in professional manner, responding to inquiries and directing them to appropriate personnel
  • Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff
  • Managed 40 incoming calls while providing information or transferring callers to appropriate personnel
  • Ensured efficient operation of office equipment such as printers, copiers and fax machines
  • Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.

Education

Bachelor of Education - Science And Mathematics

University of Cape Coast
Cape Coast
10.2022

WASSEC - General Science

Gowrie Senior High Technical School
Upper East, Bongo
05.2016

Skills

  • Student Engagement
  • Classroom Instruction
  • Curriculum Implementation
  • Behaviors Management
  • Instructional Methods
  • Problem Solving skills
  • Child Development
  • Analytical skills
  • Communication Skills
  • Customer Service Skills
  • Ability to multitask
  • Accurate
  • Client focus
  • Team player
  • MS Excel
  • MS PowerPoint
  • MS Word
  • MS Windows
  • MS Outlook

Languages

English
Advanced (C1)
Akan
Bilingual or Proficient (C2)
Gurune
Bilingual or Proficient (C2)

Timeline

Teacher

NSS
01.2023 - Current

Customer Service Representative

Fronzen hut
01.2019 - 01.2023

Administrative Assistant

Bishop Secretariat
08.2016 - 09.2018

Bachelor of Education - Science And Mathematics

University of Cape Coast

WASSEC - General Science

Gowrie Senior High Technical School
PHILP ATOBILA