PETER TWUMASI ASARE
ASANKRAGWA
Summary
I am self-motivated individual with interpersonal, communication, information and organizational skills. I have considerable knowledge in IT. I am a person who is an achiever of goals, very dynamic and able to work well under pressure. I also adapt quickly to the flow of information and ideas. I am a team player who is constantly eager and extremely motivated to learn and develop new talents. In order to showcase my skills and talent, I frequently seek out new duties across a wide range of career fields. I have the ability to move swiftly and capably from task to task.
Overview
3
3
years of professional experience
Work History
National Service Person
BENSO OIL PALM PLANTATION
TAKORADI, ADUM BANSO
11.2022 - 10.2023
- Performed troubleshooting on networking and connectivity issues to restore connections and network access.
- Disassembled computer systems to troubleshoot and resolve hardware issues.
- Explained technology-related details in easy-to-understand terms to individuals from different backgrounds and in various job positions.
- Responded to assistance requests from users and directed individuals through basic troubleshooting tasks.
- Conducted routine maintenance on servers and systems, keeping networks fully operational during peak periods.
- Ensures both MTN and Vodafone networks ping correctly and also tracert to identify
problems on the network. - Configure SAP software for new users and provide solutions as and when an issue occurs.
- Monitor the activities of users connected through our network firewalls.
- Provide I.T service support to users using our Help Desk system.
- Setting up new network connections using Ubiquity M2 Nano station.
- Provide assistance to users at a longer distance using remote-control software.
- Daily monitoring of company vehicles using Protrack365.com real time GPS tracking.
- Setting up new PCs while joining them unto the company domain.
- Managing intranet servers, departmental shared drives and ensuring individual backup
scripts are up and running on daily basis. - Calibration and synchronization of weighing bridge system and indicator.
- Setting up of new printers.
- Took active role in multiple and diverse projects to become familiar with technical tools and procedures.
Internship Student
BENSO OIL PALM PLANTATION
ADUM BANSO, TAKORADI
10.2021 - 12.2021
- Identified problems in printers, scanners and networking hardware, applying required fixes or escalating issues.
- Supported the IT supervisor in performing preventive maintenance and inventory of all IT assets.
- Removed and replaced old hardware during routine upgrades and system repairs.
- Monitored IT use to maintain compliance with established processes, policies and guidelines.
- Adhered to internal IT policies on user credentialing to support access management of digital assets.
- Rollout of new anti-virus program called ivanti on all user computers.
- mapping computers to shared printers.
- Assisted team and end-users with hardware and software configuration, setup and troubleshooting to maintain system functions
- Supported IT teams in maintaining company hardware and software systems.
- Assisted supervisors with troubleshooting and technical support tasks.
- Provided backup technical support for router, firewall and wireless access point.
Data Entry Clerk
ELECETORAL COMMISION GHANA, AMENFI CENTRAL DISTRICT
MANSO AMENFI
05.2020 - 07.2020
- Registering new eligible voters
- maintaining and safeguarding all IT resources
Education
Bachelor of Science - Information Technology
UNIVERSITY OF ENERGY AND NATURAL RESOURCES
SUNYANI, GHANA03.2023
WASSCE - GENERAL SCIENCE
OPOKU WARE SCHOOL
KUMASI GHANA04.2018
BECE -
ST. LISBERT INTERNATIONAL SCHOOL
ABUAKWA KUMASI06.2015
Skills
- Help Desk Support
- Technical Troubleshooting
- Hardware and Software Repair
- Computer Diagnostics
- Troubleshooting Network Issues
- Multitasking and Prioritization
- Microsoft Windows and Office
- Tracking and Documentation
- Ability to configure routers and switches
- Ability to establish new WAN and LAN network connections
Languages
English
First Language
Affiliations
- Research
- Gaming
REFERENCE
1. Dr. Peter Appiahene
University of Energy and Natural Resources
Head of Department (Computer Science and Informatics)
+233503383740
2. Mr. Jonathan Ainoo
Benso Oil Palm Plantation (BOPP)
I.T Assist Manager
+233(0) 245 543 598
Timeline
National Service Person
BENSO OIL PALM PLANTATION
11.2022 - 10.2023
Internship Student
BENSO OIL PALM PLANTATION
10.2021 - 12.2021
Data Entry Clerk
ELECETORAL COMMISION GHANA, AMENFI CENTRAL DISTRICT
05.2020 - 07.2020
Bachelor of Science - Information Technology
UNIVERSITY OF ENERGY AND NATURAL RESOURCES
WASSCE - GENERAL SCIENCE
OPOKU WARE SCHOOL
BECE -
ST. LISBERT INTERNATIONAL SCHOOL
Similar Profiles
Gopinathan NadarajanGopinathan Nadarajan
Mill Controller at Melangking Oil Palm Plantation S/bMill Controller at Melangking Oil Palm Plantation S/b
Audrey Imelda Michelle Anak AbuAudrey Imelda Michelle Anak Abu
Family Farm Worker at Family-Owned Oil Palm PlantationFamily Farm Worker at Family-Owned Oil Palm Plantation
Shreya AdhikariShreya Adhikari
Sales Executive at Godrej Agrovet Limited- Oil Palm PlantationSales Executive at Godrej Agrovet Limited- Oil Palm Plantation