PEARL OFOSU-KISSI
Summary
Highly-motivated employee with desire to take on new challenges, with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Highly organized, proactive and punctual with team-oriented mentality.
Overview
5
5
years of professional experience
Work History
BILLING OFFICER (A&E LAB)
KORLE BU TEACHING HOSPITAL
03.2020 - 06.2023
- Reviewed billing documents for accuracy and completeness.
- Analyzed financial data to identify discrepancies or errors in billing information.
- Maintained accurate records of all transactions, including invoices, credits, and payments received.
- Reconciled bank statements related to customer payments received daily.
- Investigated unpaid invoices for potential disputes or irregularities.
- Responded promptly to customer requests for invoice copies or other documentation.
SUPERVISOR
CEDARS ACADEMY
02.2019 - 01.2020
- Monitored student success with test results and other data
- Coordinated school security for the safety of students
- Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Participated in conferences related to industry trends or organizational developments.
- Complied with company policies, objectives and communication goals.
PERSONAL ASSISTANT
DR. MARGARET ANSRE
08.2018 - 01.2019
- Performed various ad hoc requests assigned.
- Maintained confidential files related to personnel records and other sensitive information.
- Proofread documents for accuracy prior to submission.
- Ran errands to help with daily tasks, enabling employer to focus on more pressing duties.
- Provided assistance communicating, typing correspondence or obtaining information.
TEACHING ASSISTANT (NATIONAL SERVICE)
KOFORIDUA TECHNICAL UNIVERSITY
- 07.2018
- Graded assignments, tests and papers according to teacher instructions.
- Monitored student progress by keeping detailed records of academic performance.
- Encouraged students to take an active role in their own learning process.
- Adapted teaching methods and instructional materials to meet the varying needs of individual students.
- Implemented strategies designed to help struggling learners understand difficult concepts.
- Graded assignments and tests and documented results into filing systems.
- Performed any other duties assigned.
ADMINISTRATIVE ASSISTANT (INTERNSHIP)
LEADERSHIP AND ADVOCACY FOR WOMEN IN AFRICA (LAWA)
06.2010
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
- Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
- Handled confidential documents in an organized fashion according to established protocol.
- Performed other related administrative duties.
Education
LL.B - Bachelor of Laws (LL.B)
Wisconsin International University College
Accra, Ghana01-2024
B.A. English with Psychology -
University of Ghana
Accra, GhanaSenior Secondary Certificate Examination -
OLA Senior High School
Ho, GhanaSkills
- Good relationship management
- Good communicator
- Proficient in English language
- Teamwork orientation
- Financial software navigation
- Customer Service
- Financial Documentation
- Payment Processing
- Microsoft Office expertise
- Bank Reconciliations
Key Skills Capabilities
- Good relationship management.
- Good communicator, interpersonal skills and team-spirited.
- Proficient in use of MS Office Suite and Axon Medical Software.
- Proficient in English language, both written and spoken.
- Proficient in Ghanaian language (Twi), spoken.
Extra Voluntary Services
- YOUTH PRESIDENT (HOUSE OF PRAYER, ASSEMBLIES OF GOD) 2015 - 2019
- BOARD MEMBER (STUDENT REPRESENTATIVE COUNCIL) - OLA GIRLS SENIOR HIGH
- DEPUTY EDITORIAL BOARD PREFECT - SOLID ROCK FOUNDATION 2009 - 2010
Personal Information
- Hobbies: Singing, Reading, Writing & Volunteerism
- Date of Birth: 05/26/95
- Gender: FEMALE
- Nationality: GHANAIAN
- Marital Status: SINGLE
References
- Dr. Mrs. Margaret Ansre, Chief Examination Officer, Wisconsin International University College, 233-26-499-1874
- Madam Rhoda Appiah-Mensah, Principal, Cedars Academy, 233-24-334-5695
Timeline
BILLING OFFICER (A&E LAB)
KORLE BU TEACHING HOSPITAL
03.2020 - 06.2023
SUPERVISOR
CEDARS ACADEMY
02.2019 - 01.2020
PERSONAL ASSISTANT
DR. MARGARET ANSRE
08.2018 - 01.2019
ADMINISTRATIVE ASSISTANT (INTERNSHIP)
LEADERSHIP AND ADVOCACY FOR WOMEN IN AFRICA (LAWA)
06.2010
TEACHING ASSISTANT (NATIONAL SERVICE)
KOFORIDUA TECHNICAL UNIVERSITY
- 07.2018
LL.B - Bachelor of Laws (LL.B)
Wisconsin International University College
B.A. English with Psychology -
University of Ghana
Senior Secondary Certificate Examination -
OLA Senior High School
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