Paulina Nyamaah Addi
Accra
Summary
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Bank Teller
Ecobank
Accra
05.2022 - Current
- Processed customer deposits and withdrawals accurately, balancing cash drawer daily.
- Maintained confidentiality of bank records, transactions and customer information.
- Educated customers about different types of banking services available at the branch.
- Reconciled daily sales sheets with actual physical money received from customers or deposited into ATM machines.
Estate officer
Ghana state housing company
02.2019 - 02.2020
- Conducted periodic inspections of properties to identify any maintenance issues.
- Handled tenant inquiries, complaints and disputes in a timely manner.
- Maintained accurate records relating to rental payments and property management activities.
Assistant to the Director of Operations-Intern
Ministry of Energy
Accra
06.2018 - 08.2018
- Maintained confidential records and files related to executive operations.
- Prepared reports, presentations, agendas, minutes, and other documents as needed by the executive staff.
- Monitored incoming emails and responded accordingly in a timely manner.
Education
Project Management
Cambridge Center of Education
Acca06-2021
BA in Political Science with Theatre Arts -
University of Ghana
05.2019
Skills
- Customer Relationship Management (CRM)
- Time management proficiency
- Customer relationship development
- Stress Tolerance
- Money Management
- Very good report writing skill
- Quick learner
- First Aid
- Conflict Management
- Excellent organizational skill
- Proficient in Ms Office Suite
Certification
- Project Management, Cambridge Center of Excellence, 30/06/21
Personal Information
- Citizenship: Ghana
- Gender: Female
Languages
English, Native
Languages
English
Upper Intermediate (B2)
B2
References
References available upon request.
Timeline
Bank Teller
Ecobank
05.2022 - Current
Estate officer
Ghana state housing company
02.2019 - 02.2020
Assistant to the Director of Operations-Intern
Ministry of Energy
06.2018 - 08.2018
Project Management
Cambridge Center of Education
BA in Political Science with Theatre Arts -
University of Ghana
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