Summary
Overview
Work History
Education
Skills
Timeline
Generic

Paulina Andoh

Accra

Summary

Adept at maintaining high standards of cleanliness, I excelled as a Cleaner where I leveraged skills in sweeping, mopping, and sanitizing to enhance client satisfaction. My proficiency in time management and strong client relationships underscore my ability to meet precise needs, demonstrating both hard and soft skills without compromising on service quality.

Overview

6
6
years of professional experience

Work History

Cleaner

Nikops Royal Hotel,Prince Edem Ahiati(0551338218)
05.2023 - 02.2025
  • Developed strong relationships with clients through professionalism and consistent delivery of reliable services tailored to their specific needs.
  • Maintained a 99% quality rating on cleaning inspections.
  • Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
  • Sweep, mop, wash and polish floors.
  • Picked up debris and emptied trash containers.
  • Dusted furniture .
  • Addressed clients complaints or concerns.
  • Made beds and changed sheets.
  • Contributed to a positive working environment by addressing and resolving maintenance issues promptly.
  • Thrived in fast-paced environments, ensuring timely completion of cleaning tasks.
  • Completed repetitive task with diligence, ensuring high-quality results.

Cleaner

Residential Home,John Mesu(0247145074)
02.2021 - 03.2023
  • Responded promptly to client requests and concerns, ensuring high satisfaction levels.
  • Cleaned and sanitised bathrooms, kitchens and other similar areas according to established protocols.
  • Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
  • Completed task 30% faster than average.
  • Removed trash, debris and other waste materials from premises.
  • Emptied trashcans and transported waste to collection areas.
  • Confirmed all cleaning tools and equipment were stored properly after use.
  • Responded immediately to calls from personnel to clean up spills and wet floor
  • Paid attention to details
  • Assisted client with bathing and ensured client’s personal hygiene and dignity needs were met.
  • Comfortable standing for long periods allowing me to complete cleaning task.

Cleaner

Perfect Choice Clinic,Doctor Hammond(0542992979)
03.2019 - 01.2021
  • Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
  • Delivered compassionate care, ensuring clients personal hygiene and dignity needs were met.
  • Removed trash, debris and other waste materials from premises.
  • Reduced average cleaning time by 45 minutes per room.
  • Confirmed all cleaning tools and equipment were stored properly after use.
  • Emptied trashcans and transported waste to collection areas.
  • Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
  • Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
  • Improved overall facility hygiene by sanitizing high-touch surfaces regularly to minimize the spread of germs.
  • Increased customer satisfaction by maintaining clean restrooms and public spaces in a timely manner.
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
  • Contributed to a positive working environment by addressing and resolving maintenance issues promptly.
  • Ensured that all cleaning supplies were stocked and organized, minimizing downtime.
  • Responded immediately to calls from personnel to clean up spills and wet floors.
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
  • Provided exceptional customer service by addressing inquiries, concerns, or requests from clients in a timely and satisfactory manner.

Education

High School Certificate - General Science

Prestea Senior High Technical School
Prestea
05.2018

BECE -

Fynn Upgrade International School
Prestea,Ghana
06.2015

Skills

  • Sweeping and Mopping
  • Cleaning and sanitizing
  • Attention to detail
  • Waste management
  • Record keeping
  • Polishing surfaces
  • Multitasking
  • Adaptable and flexible
  • Excellent communication
  • Furniture moving
  • Damage prevention
  • Conscientious and Detail-oriented
  • Time management
  • Sweeping and mopping

Timeline

Cleaner

Nikops Royal Hotel,Prince Edem Ahiati(0551338218)
05.2023 - 02.2025

Cleaner

Residential Home,John Mesu(0247145074)
02.2021 - 03.2023

Cleaner

Perfect Choice Clinic,Doctor Hammond(0542992979)
03.2019 - 01.2021

BECE -

Fynn Upgrade International School

High School Certificate - General Science

Prestea Senior High Technical School

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Paulina Andoh