JEAN-PAUL ADJE KOUASSIGAN

I am an experienced professional with over a decade of experience in the telecom industry, specializing in revenue assurance, process improvement, internal control, and compliance. I am fluent in English and have intermediate spoken and written knowledge of French, with multicultural experience gained from working in various countries in Africa, including Tanzania and Rwanda. My proven track record includes reducing revenue and cost leakage, improving margins, and developing and growing the capacity and capabilities of human resources. Committed to continuous improvement and lifelong learning. I am seeking a management position to leverage my expertise and drive business objectives.

• Successfully implemented a risk assurance initiative to identify, monitor, and reduce revenue assurance risk for Vodafone Mobile Financial Services
• This initiative was thoroughly assessed and received an A+ grade from both external and internal audits
• Successfully created and implemented fraud mitigation initiatives for mobile financial services, resulting in a cost savings of Gh12 million cedis over a 3-year period
• Introduced a risk-based approach to revenue assurance, resulting in a 10% reduction in revenue leakage
• Directed a cross-functional team to conduct a risk assessment of GSM enterprise products and services, which identified and rectified revenue leakage issues across multiple systems
• This resulted in the prevention of revenue leakage of GH₵3 million
• Developed and implemented effective internal control processes to ensure accurate and timely revenue reporting
• Performed internal control reviews in areas of the business including Billing, IT, Engineering and human resources
• Performed internal control reviews in Tigo Ghana, Tanzania and Rwanda.

• Information System Audit and Control Association - Gold Member
• Risk and Assurance Group

Certified Information Systems Auditor

• [Revenue Assurance]I[IS Audit] I[Internal Control]
• License - [ CISA-13109589 ]