Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Timeline
Generic

PAULA ADDAI

Summary

Self-motivated Developer adds high level of experience over more than 3 years collaborating and working on multiple web-based projects. Passionate, hardworking coder with penchant for developing customized interfaces that factor in unique demands for accessibility, reachability and security. Organized approach to meeting multiple, concurrent deadlines. Pulls from active knowledge of current technology landscape to promote best practices in web design.

Overview

7
7
years of professional experience

Work History

Curriculum Designer, Developer and Facilitator

Prosperity Ready
Chanhassen
01.2021 - Current
  • Established in 2018, Prosperity Ready serves immigrants by helping them secure employment they are qualified for and deserve
  • Responsible for the design, development, and facilitation of an innovative 10 week Degreed Immigrant Job Seeker program
  • Oversees program project plan including marketing, candidate selection, curriculum, and evaluation work streams
  • Conducts research to create a comprehensive learning curriculum designed to remove employment barriers for degreed immigrants
  • Provided supervision to coworker building the eLearning portion of the program
  • Leads team of 12 volunteers to create a diverse and accessible curriculum with engaging and compelling course content
  • Leverages blended delivery approaches as well as rapid content development tools & processes to make the online learning process more unique and interesting
  • Featured speaker for Prosperity Ready’s virtual fundraiser, resulting in raising $10,000 in less that 4 hours.

Lead Staff and Activities Coordinator

Elizjoseph Healthcare LLC
Brooklyn Center
01.2020 - 01.2021
  • A mental and health group home (live-in) organization in Brooklyn Center, with 5 houses and approximately 27 clients
  • Interviewed and trained new hires, resulting in a 10% increase in employee retention
  • Coordinated and transported clients to appointments and communicated medical and health concerns on behalf of the clients being supported
  • Performed administrative duties to facilitate monthly and daily documentation checks: DHLs, Behaviors,
  • MARS, staff notes, communication log, menu creation and meal planning documentation
  • Responsible for 10 staff performance evaluations and documentation of performance management, evaluations and reporting any performance issues to the Program Manager
  • Organized, implemented, and supervised up to 2 times weekly client leisure activities, as well as created monthly calendar for activities, increasing activity engagement and participation by 15%.

Collections Manager

I.C. System
St. Paul
01.2018 - 01.2019
  • A debt collections agency that helps to resolve medical as well as credit card debts
  • Attendance to inbound as well as outbound calls in a debt collection agency that protects the financial welfare of consumers
  • Used strong probing techniques to encourage 15% more consumers to set up payment plans for debt resolution, resulting in debt collection of $780,000, at $15,000 a week for our clients
  • Assisted and advised in the creation of positive financial outcomes for 80% of clients.

Administrative Assistant

Jesus In the City Fellowship Nonprofit
Minneapolis
01.2018 - 01.2019
  • A Christian nonprofit in the South Minneapolis area that focused on serving Native American/ indigenous populations by donating food and clothing as well as offering religious guidance and support, Responsible for all administrative tasks pertaining to the successful operation of the ministry
  • Facilitated the order of services including food drives and soup kitchens for 30 - 40 guests, increasing attendance by 20%
  • Organized the order of events for every program and event, including PowerPoint creation
  • Created weekly bulletins and calendars for announcements and ministry objectives
  • Attended monthly ministry meetings to plan annual events, such as Christmas in the City
  • Coordinated a team of 8 to plan local outreaches utilizing supporters' donations.

Executive Administrative Assistant

Arubah Emotional Health Services
Minneapolis
01.2017 - 01.2018
  • A mental health organization that focuses on serving the needs of minorities and people of color who are less likely to seek mental health services, serving over 75 people
  • Provider support for the executive director for the operations and administration management of a healthcare company
  • Background checks for new staff; and performed Quality Assurance questionnaire 1x a year to increase customer satisfaction and service quality
  • Staff filings and audits ;add and updating of payroll information while uploading of confidential documents and check unbilled service lines to ensure that a team of 20 staff people get paid
  • Support to marketing, training, and partnership; Designing of company fliers and brochures
  • MNsure Navigation Training and application guidance to public, helping about 120 families yearly.

Operations Assistant

Mongabay Corp, Environmental News Nonprofit
Menlo Park
01.2017 - 01.2018
  • An environmental news nonprofit that focuses on the education of the public in order to preserve wildlife animals and endangered reservations
  • Quantify the size of the org, Responsible for operational tasks necessary to support mission of the organization
  • Responsible for planning and resource allocation, grant writing and management
  • Organized and maintained all financials of the organization, tracking grants and payroll using Excel and
  • Quickbooks
  • Accounting of donations and grants that come into the Nonprofit through Quickbooks

Education

M.N.M. Masters - Nonprofit Management

Hamline University

M.P.A. Masters - Public Administration

Hamline University
2018

Diploma - Cross

Cultural Urban Ministry, Mission Shift Institute
2018

B.A. - Sociology, Creative Writing

Randolph College
2014

Skills

  • Instructional Methods
  • Diverse Student Populations
  • Special Education Curriculum
  • Student Engagement

Affiliations

Paula is an energetic and driven individual who drives progress in any business or nonprofit she contributes to. She has the ability to apply sociological theory and administrative concepts to social issues that directly impact her area of work to achieve significant lasting results. Paula establishes and maintains effective working relationships with diverse groups of people. She demonstrates extensive knowledge and sensitivity to diversity of race, class, gender, and other ascribed statuses, as seen in with her work with children and people with disabilities. Paula is a skilled communicator; she is trilingual, fluent in English, Akan Twi, an African Dialect and a beginner French speaker and writer. Paula has a wide knowledge and experience with technology ranging from Microsoft Office Suite, Adobe Acrobat, Photoshop and the internet.

Languages

French
Elementary (A2)

Timeline

Curriculum Designer, Developer and Facilitator

Prosperity Ready
01.2021 - Current

Lead Staff and Activities Coordinator

Elizjoseph Healthcare LLC
01.2020 - 01.2021

Collections Manager

I.C. System
01.2018 - 01.2019

Administrative Assistant

Jesus In the City Fellowship Nonprofit
01.2018 - 01.2019

Executive Administrative Assistant

Arubah Emotional Health Services
01.2017 - 01.2018

Operations Assistant

Mongabay Corp, Environmental News Nonprofit
01.2017 - 01.2018

M.N.M. Masters - Nonprofit Management

Hamline University

M.P.A. Masters - Public Administration

Hamline University

Diploma - Cross

Cultural Urban Ministry, Mission Shift Institute

B.A. - Sociology, Creative Writing

Randolph College

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