Summary
Overview
Work History
Education
Skills
Affiliations
References
Training
Personal Information
Summary Of Qualification
Timeline
Generic

PAUL EKUADZI

Accra

Summary

Hands-on, result-oriented professional equipped with over 15 years of Information Technology related success with much experience as an IT professional. My background includes extensive IT projects and operations with a unique combination of technical and leadership acumen. Areas of expertise include: Business/Enterprise Applications knowledge IT Service Delivery through I.T infrastructural Library (ITIL) Framework Product Development Project Management Strategic Planning Digital Transformation Initiatives

Overview

18
18
years of professional experience

Work History

Head of IT

Affinity Ghana Savings and Loans Ltd
06.2023 - Current
  • Senior technology leader reporting to the CEO, responsible for driving IT strategy, execution, and operations
  • Focused on developing in-house skills and managing vendor relationships to build and maintain a strong IT infrastructure that supports business objectives
  • Direct the design, development, and implementation of Affinity's IT Strategy, IT Platforms and Core Banking Solution
  • Direct and oversee all IT solutions-related projects to ensure that they are delivered and deployed cost-effectively
  • Works with business heads to align IT strategy to business strategy
  • Work with business partners and Group IT in business process mapping and re-engineering projects
  • Lead the establishment of and adherence to technical standards aligned to best practices
  • Work with Group IT to develop and implement Enterprise Architecture strategies
  • Oversee and maintain a secure IT platform for the entire banking operations ensuring appropriate IT Controls are implemented and maintained
  • Overall responsibility for core banking support, uptime, configuration, changes and upgrades
  • Oversee systems development and enhancement and the integration of new systems with existing systems including the core banking system
  • Ensure that IT systems and procedures promote data and bank information security and business continuity
  • Develop and implement all IT policies, procedures and governance framework, including those for architecture, security, disaster recovery, standards, purchasing, and service provision
  • Lead the development, implementation and testing of business continuity and disaster recovery plans
  • Oversee provision of end-user services, including help desk and technical support services
  • Manage IT infrastructure development plans and projects in line with agile/scrum or other efficient methodologies
  • Manage IT Vendor relations and Service Level Agreement (SLA) with application service providers
  • Prepare, manage and control the departmental budget
  • Recruit, train and retain talent in the IT department
  • Lead and create an innovative environment within the IT team and the entire organization; as well as supervise and direct the actions of his/her direct reports
  • Enable the entire organization decision-making to be data-driven
  • Developed and implemented key Standard Operating Procedures (SOPs) for staff onboarding and offboarding, biometric access, user access reviews, IT change management, IT Asset Management Framework and segregation of duties, streamlining processes and ensuring compliance
  • Reviewed and updated IT security policies to comply with Bank of Ghana cybersecurity directives and supported the Cyber and Information Security Steering Committee, enhancing governance and the organization's cybersecurity posture
  • Expanded the IT team from three to six members, fostering a creative and efficient environment with clear segregation of duties, which led to a significant increase in operational efficiency

Head of IT

NDK Financial Services Ltd
06.2017 - 06.2023
  • Responsible for ensuring that the business has adaptable, secure, resilient and effective IT infrastructure always, other duties and responsibilities
  • Being in control of all aspects of Information Technology at the company
  • Establish and maintain information security standards and procedures in compliance with information security and risk management policies, standards and guidelines
  • Functioning as an internal consulting resource person on information security issues
  • Plan and implement/update all technology projects/strategies and ensure project documentation is maintained in line with institutional standards
  • Plan and budget for software, equipment and staffing to meet the technology requirements of the business
  • Champion the annual development/review of Business Requirement analysis, IT Strategic planning, IT process review and development, capacity planning, risk mitigation planning and disaster recovery planning
  • Adopting new processes, roles and skills for the IS function, by focusing on delivering services rather than software to the business
  • Reporting and communicating regularly on Information Technology issues and recommending solutions for improvements
  • Maintain the level of IT awareness and regular delivery of effective IT training for IT users and business users
  • Development of Information Security Management System (ISMS) – Policy
  • Led the successful replacement of Core Banking Systems through two upgrades to T24 MCB and T24 IBS-R19, enhancing system performance and functionality to better meet organizational needs
  • Implemented and upgraded the MIS Tool (Qlik View BI) to develop various reports for operational and regulatory purposes, ensuring compliance with Bank of Ghana requirements and improving data analysis capabilities
  • Automated the IT Service Desk, office consumable requisition, and vehicle request management systems, enhancing operational efficiency and reducing processing time for requests

IT Manager

NDK Financial Services Ltd
07.2016 - 05.2017
  • Team lead for IT projects from initiation to closure
  • Identify Information Technology Needs of the organizational operations and make recommendations for implementation through business process mapping (BPM)
  • Liaise with consultants and application vendors over obtaining problem resolution and fixes which involve gathering technical information requested by consultants, discussing challenges, findings and their resolutions as well as execution Service Level Agreements
  • Contribute to effective IT Strategic planning, IT security policy development, review and implementation
  • Preparation of Information Technology budget for the organization
  • Liaise with procurement desk in purchasing hardware and software for the organization
  • Upgrade of Information Technology Resources
  • Supervision of IT officers for daily operations

IT Executive

NDK Financial Services Ltd
02.2012 - 06.2016
  • Team lead for Implementation of IT projects from initiation to closure, post implementation maintenance and provision of support
  • Liaise with consultants and application vendors over obtaining problem resolution and fixes which involve gathering technical information requested by consultants, discussing challenges, findings and their resolutions as well as execution Service Level Agreements
  • Identify Information Technology Needs of the organizational operations and make recommendations for implementation
  • Oversee all applications, maintenances and backups of the firm
  • Contribute to effective IT Strategic planning, IT security policy development, review and implementation
  • Liaise with procurement desk in purchasing hardware and software for the organization
  • User training & IT updates to users for effective use of IT resources
  • Spearheaded a successful implementation of Core Banking System – Temenos 24
  • Successfully implemented and launched Adrenalin HCM Solution, streamlining HR processes and reducing administrative tasks by 40%
  • Planned and adopted an integrated platform for development of in-house application
  • Great contribution in development and implementation of IT Security policy and review

IT Consultant

Fasyl Technology Ghana Ltd
11.2008 - 01.2012
  • UNDP/Local Government Service Secretariat – Project Manager (Integrated Human Resource Management for Local Government Service Secretariat – (UNDP Sponsored project)
  • Develop, update full scale project plans and associated communication documents
  • Liaise with project stakeholders on an ongoing basis
  • Set and continually manage project expectations with team members and other stakeholders
  • Manage day-to-day operational aspects of the projects including deliverables, documentation as well as technical implementation of the application
  • Enterprise Insurance Company Ltd – Project Manager (Adrenalin HR Software Implementation)
  • Create and execute project work plans and revisions as appropriate to meet changing needs and requirements
  • Identifies resources needed and assigned individual responsibilities
  • Manages day-to-day operational aspects of a project and scope
  • Reviews deliverables prepared by team before passing to client
  • Minimizes exposures and risk on projects
  • Ensure project documents are complete, current and stored appropriately
  • Technical configuration of the application
  • Intercontinental Bank Ghana Ltd – Flexcube Retail 6.6 (FCR) Resident Consultant (Asst.)
  • Providing first level support for Flexcube Retail (FCR)-Core Banking Application issues
  • Team member in the development and implementation of Cheque Truncation System (CTS) for the bank
  • Providing first level support for Cheque Truncation System (CTS)
  • Supervise running of EOD/EOM ( End of Day/End of Month) for the bank
  • Taking issues and resolving issues from debug
  • Liaise between the Bank and Fasyl Technology on current issues and developments
  • Deployment of Assigned projects and giving support on site
  • Coordinate and report on other projects on site by colleagues
  • Generating financial reports when needed for reconciliation
  • Responsible for hardware and network infrastructure and support of Fasyl Local Office
  • Liaising with service providers for good support
  • First Adrenalin Consultant in West African sub-region
  • Won UNDP HR Pilot Automation project through good presentation and response to RFP

Web Master

University of Ghana ICT Directorate
08.2008 - 11.2008
  • Maintenance of the University website including all links, text and images to keep the website current and relevant
  • A team member developing other sub-sites
  • Perform server operations when required
  • Set up KEWL (e-learning Tool) for students to take test as their Interim Assessment

Web Developer/Instructor (NSS)

08.2007 - 08.2008
  • Development of university website and other subsites
  • Maintenance of the websites
  • Giving training to student of the Electronic Computer Driving License Program (eCDLP)

Education

MBA - Project Management

Ghana Institute of Management and Public Administration (GIMPA)
12.2015

BA - Economics and Computer Science (Combined Major)

University of Ghana
05.2007

Skills

  • Ability to work with team members and get tasks done within budget and time
  • Ability to lead a team of technical expertise to manage multiple concurrent projects
  • Ability to adapt in a demanding work environment
  • High level of commitment and professionalism
  • Good analytical and organizational skills
  • Communicate clearly and concisely, both orally and in writing

Affiliations

ISACA, 10/11/21, 779689

References

Available upon request.

Training

  • Certified Information Security Manager (CISM), 06/11/18 - 06/14/18, Rhytex Consulting Ltd
  • IT Governance for IT Practitioners Training, 06/28/18 - 06/30/18, Innovare
  • Management Skills for an IT Environment, 07/13/15 - 07/17/15, National Banking College
  • Leading and Managing People Workshop, 06/02/15 - 06/04/15, GIMPA
  • Certificate in Cyber Security, 10/23/23 - 10/27/23, eCrime Bureau
  • ISO 27001 Lead Implementer, 11/26/24 - 11/29/24, Rhytex Consulting Ltd

Personal Information

  • Date of Birth: 11/09/82
  • Nationality: Ghanaian
  • Marital Status: Married

Summary Of Qualification

Hands-on, result-oriented professional equipped with over 15 years of Information Technology related success with much experience as an IT professional. My background includes extensive IT projects and operations with a unique combination of technical and leadership acumen. Areas of expertise include: Business/Enterprise Applications knowledge, IT Service Delivery through I.T infrastructural Library (ITIL) Framework, Product Development, Project Management, Strategic Planning, Digital Transformation Initiatives.

Timeline

Head of IT

Affinity Ghana Savings and Loans Ltd
06.2023 - Current

Head of IT

NDK Financial Services Ltd
06.2017 - 06.2023

IT Manager

NDK Financial Services Ltd
07.2016 - 05.2017

IT Executive

NDK Financial Services Ltd
02.2012 - 06.2016

IT Consultant

Fasyl Technology Ghana Ltd
11.2008 - 01.2012

Web Master

University of Ghana ICT Directorate
08.2008 - 11.2008

Web Developer/Instructor (NSS)

08.2007 - 08.2008

MBA - Project Management

Ghana Institute of Management and Public Administration (GIMPA)

BA - Economics and Computer Science (Combined Major)

University of Ghana

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PAUL EKUADZI