Paul Agyekum Mensah

• Achieved company growth by implementing strategic plans and streamlining operations.
• Created a positive work culture, resulting in increased employee satisfaction and retention rates.
• Fostered strong relationships with industry partners to expand business opportunities.
• Ensured regulatory compliance by developing robust policies, procedures, and internal controls.
• Ensuring that laid down goals and objectives of the bank are maintained by all staff.
• Give useful suggestions to the management on how to improve on the bank's operations.
• Submit monthly reports to the Audit and Finance committee and copy the Chief Executive Officer.
• Perform any other duties as may be assigned to me by the Chief Executive Officer.

• Monitoring the Bank's Credit Portfolio
• Tracking of loans in the Agencies and Head office.
• Assisting in loan recovery
• Preparation and submission of monthly and quarterly Returns on loans to appropriate authorities on a timely basis.

Evaluate,develops and periodically reviews and updates the policies and procedures to ensure compliance with the applicable laws and regulations,directives, notifies all the affected parties of the changes and new procedures adopted

-Assist the General Manager to implement the bank policies decision of the Board

-Supervise,monitor and co-ordinate the employee performance appraisal processes,signing performance contract with staff and career development planning.

-Perform any other duties assigned by the General Manager.

• Evaluated complex customer profiles using financial statements, credit reports, and industry data to make informed lending decisions.
• Negotiated payment plans with delinquent customers to minimize losses while maintaining positive client relationships.
• Obtained and reviewed credit reports, credit references, credit insurance and financial statements to establish credit limits for new accounts.
• Preparations and submission of monthly and quarterly Returns on loans to appropriate authorities on a timely basis

• Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
• Maintained friendly and professional customer interactions.
• Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
• Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.

• Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
• Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.

• Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.

• Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
• Maintained friendly and professional customer interactions.
• Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
• Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.

• Completed accurate bank reconciliations, identifying errors and rectifying any discrepancies promptly.
• Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.

• Tellering
• Counter Clerk.
• posting of ledgers
• writing of waist vouchers.