PATRICK ANSAH OWUSU
Summary
Proven track record of enhancing customer loyalty at The Meal Hub, leveraging guest relations management and digital photography skills. Excelled in high-volume dining environments, demonstrating exceptional team supervision and empathy. Achieved significant improvements in service efficiency and client satisfaction, embodying work ethic and integrity.
Overview
5
5
years of professional experience
Work History
Photographer(Part Time)
Baiden's Create
01.2020 - 08.2023
- Digitally edited photos to enhance appearance.
- Delivered high-quality images under tight deadlines, demonstrating strong time management skills.
- Edited, toned, captioned, and uploaded photographs for publication.
- Planned and prepared for on-location and studio shoots.
- Developed strong relationships with clients through clear communication and professionalism.
- Provided exceptional customer service throughout the entire process, from initial consultation to delivery of final products.
Cashier
All Regions Restaurant
02.2020 - 01.2021
- Greeted customers entering the store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedules and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Head Waiter
The Meal Hub
01.2022 - Current
- Developed strong rapport with returning guests, leading to increased customer loyalty and positive reviews.
- Trained staff members on use of POS system.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Supervised server staff and simultaneously served personal sections of tables.
- Quickly reset and clean up tables after customers left to enable speedy turnaround and guest flow.
Administrative Assistant
African Sport Venture Group(ASVG)
06.2023 - 03.2024
- Answered multi-line phone system, routing calls, delivering messages to staff, and greeting visitors.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Education
BECE -
Favour Preparatory School
Tema, Ghana2015
WASSCE - Business
Modern Senior High School
Eastern Region 06.2020
Bachelor of Science - Human Resources Management
University Of Ghana
Accra - Legon10.2025
Skills
Menu presentation
Guest Relations Management
High-volume dining
Team Supervision
Patience and Empathy
Work Ethic and Integrity
Computer Skills
Data Entry
Digital Photography
Photo editing
Timeline
Administrative Assistant
African Sport Venture Group(ASVG)
06.2023 - 03.2024
Head Waiter
The Meal Hub
01.2022 - Current
Cashier
All Regions Restaurant
02.2020 - 01.2021
Photographer(Part Time)
Baiden's Create
01.2020 - 08.2023
BECE -
Favour Preparatory School
WASSCE - Business
Modern Senior High School
Bachelor of Science - Human Resources Management
University Of Ghana
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
InternshipContract WorkPart TimeFull TimeGig WorkWork Location
HybridImportant To Me
Career advancementWork-life balanceCompany CultureFlexible work hoursWork from home optionHealthcare benefitsPersonal development programsTeam Building / Company RetreatsAccomplishments
- Supervised team of 10 staff members.
- Collaborated with a team of 11 in the development of African Sport and Entertainment Week (ASEW).
- Resolved product issue through consumer testing.
Languages
English
Full Professional
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