Patrick Amponsah Gyimah
Accra
Summary
Detail-oriented Travel Consultant with GDS expertise in Amadeus, Sabre, and Travelport. Proven ability to manage bookings, create tailored itineraries, and resolve customer issues effectively.
Overview
9
9
years of professional experience
Work History
Travel Consultant and Ticketing Agent
Let's Travel And Tour
Accra
01.2025 - Current
- Guided clients in selecting travel destinations and creating itineraries.
- Provided expert advice on visa requirements and travel insurance options.
- Managed bookings and reservations through online travel systems, ensuring accuracy and timely processing.
- Created itineraries for customers, including flight bookings, car rentals and hotel reservations.
- Provided customers with detailed information about travel destinations and packages.
- Assisted in resolving travel-related issues and customer complaints promptly.
- Maintained an up-to-date knowledge of industry trends, seasonal promotions and available products.
- Maintained updated knowledge of airline regulatory requirements and industry standards for client support.
- Generated reports on sales performance metrics based on daily, weekly, monthly data analysis.
- Participated in trade shows and networking events to promote company services.
Assistant Secretary
St. Joseph the Worker Catholic Church Pastoral Council
Accra
01.2025 - 12.2026
- Coordinated meetings for church committees and ensured agenda distribution.
- Managed communication between council members and church staff effectively.
- Maintained accurate records of meeting minutes and member participation details.
- Contributed to strategic planning discussions to enhance church community engagement.
- Proofread and checked materials for accuracy, completeness and compliance with policies and regulations.
Secretary
St. Joseph the Worker Catholic Church Youth Council,Medie
Accra
04.2024 - 12.2026
- Coordinated youth programs and activities, enhancing participant engagement and community involvement.
- Maintained accurate records of attendance and participant feedback for reporting purposes.
- Compiled monthly participation reports for Youth Director, providing insights on program effectiveness and areas for improvement.
- Tracked attendance at youth events, ensuring precise recordkeeping to support program evaluation and accountability.
- Attended monthly meetings with representatives from partnering organizations focusing on collaborative efforts around shared goals in regards to engaging young people.
Travel Agent
(National Service) Ghana Tourism Authority
Accra
01.2024 - 12.2024
- Coordinated comprehensive travel itineraries and schedules, enhancing client travel experiences.
- Researched and provided information on travel regulations and requirements.
- Managed timely client communications about bookings and travel updates, ensuring satisfaction.
- Responded promptly to client inquiries via phone and email.
- Supported team members in planning group travel arrangements and events.
- Assisted clients in obtaining necessary visas and passports, facilitating smooth international travel.
- Updated client records in the database after each transaction to ensure accuracy of data.
Independent Herbalife Distributor
Herbalife
Accra
03.2018 - 12.2024
- Utilized social media platforms for marketing Herbalife products effectively.
- Coordinated promotional events to raise product awareness and engage potential customers.
- Trained and supported new distributors to build product knowledge and confidence.
- Cultivated client relationships to enhance satisfaction and retention.
- Conducted product demonstrations to educate customers on benefits.
- Collaborated with team members to improve distribution processes.
Education
Diploma - Ticketing & Reservation
Crystal Galaxy College
Accra,Ghana05-2024
Airline Passenger Handling And Customer Service
Crystal Galaxy College
Accra,Ghana05-2024
General Science
St Hubert Seminary S.H.S
Kumasi,Ghana06-2019
Basic Education Certificate Examination
Good Foundation International School
Nsawam, Ghana06-2016
Skills
- Travel booking
- Flight arrangement
- Itinerary creation
- GDS expertise (Amadeus,Sabre,Travelport)
- Visa assistance
- Travel documentation
- Customer service
- Industry knowledge
- Problem solving
- Marketing
Accomplishments
Best Aviation Student - 2024
Timeline
Travel Consultant and Ticketing Agent
Let's Travel And Tour
01.2025 - Current
Assistant Secretary
St. Joseph the Worker Catholic Church Pastoral Council
01.2025 - 12.2026
Secretary
St. Joseph the Worker Catholic Church Youth Council,Medie
04.2024 - 12.2026
Travel Agent
(National Service) Ghana Tourism Authority
01.2024 - 12.2024
Independent Herbalife Distributor
Herbalife
03.2018 - 12.2024
Diploma - Ticketing & Reservation
Crystal Galaxy College
Airline Passenger Handling And Customer Service
Crystal Galaxy College
General Science
St Hubert Seminary S.H.S
Basic Education Certificate Examination
Good Foundation International School