An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Mentor
Global Managed Services
Utah
07.2023 - Current
Encouraged open dialogue between mentor and mentee pairs to promote trust, respect and understanding of different perspectives.
Maintained up-to-date records of mentor and mentee interactions in order to track progress over time.
Conducted regular one-on-one meetings with each mentee to discuss challenges, successes and goals.
Provided resources related to mental health awareness including stress management strategies.
Provided advice to mentees on career paths, job opportunities and educational options.
Data Collection Specialist
Bridge Hiring
Accra
09.2022 - Current
Ensured timely completion of projects by meeting established deadlines for data collection.
Performed quality control checks on incoming data to ensure it meets requirements set forth by management.
Collaborated with other departments to ensure accuracy and consistency of gathered information.
Coordinated with various teams within the organization to collect necessary input for completing projects.
Customer Experience Officer
PREYMANN
Accra
10.2021 - 09.2022
Answered customer inquiries via telephone, email, online chat, and in-person.
Monitored social media platforms for customer feedback or concerns.
Resolved customer complaints quickly and efficiently.
Maintained accurate records of customer interactions, transactions, comments and complaints.
Gathered feedback from customers on their experiences with the company's products or services.
Missionary
The Church of Jesus Christ of Latter-day Saints
Uyo
09.2018 - 09.2020
Conducted outreach activities such as door-to-door visits, street preaching, and distributing religious literature.
Trained others in evangelism techniques using various methods such as one-on-one conversations, public speaking engagements, and online platforms.
Monitored progress of new converts by visiting them regularly and providing support when needed.
Met and built relationships with local leaders to boost integration in community and goal achievement.
Education
Bachelor of Arts - Political Science And Information Studies
University of Ghana
Legon, Ghana
08-2024
Applied Business Management
Brigham Young University
Idaho, USA
04-2023
Pathway
Brigham Young University
Idaho, USA
12-2022
WASSCE
Adonten Senior High School
Aburi, Ghana
09-2017
Skills
Educational Support
Behavioral Management
Goal Setting
Customer Support
Empathetic Approach
Data Validation
Data Management
Documentation skills
Accomplishments
Duke of Edinburgh Golds Awards Recipient -2021
Certification
BYU-Pathway Certificate
Custom
References available upon request.
Timeline
Mentor
Global Managed Services
07.2023 - Current
Data Collection Specialist
Bridge Hiring
09.2022 - Current
Customer Experience Officer
PREYMANN
10.2021 - 09.2022
Missionary
The Church of Jesus Christ of Latter-day Saints
09.2018 - 09.2020
Bachelor of Arts - Political Science And Information Studies
University of Ghana
Applied Business Management
Brigham Young University
Pathway
Brigham Young University
WASSCE
Adonten Senior High School
BYU-Pathway Certificate
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