Summary
Overview
Work History
Education
Skills
Timeline
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Patrick Gyamena

Patrick Gyamena

Accra

Summary

Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience. Friendly Bartender with exceptional Skill and Skill skills. Keep work area clean, stocked and conveniently organized at all times. Successful in delivering quality service in fast-paced environments with high-volumes of patrons. Hardworking professional adept at growing bar sales, reducing costs and optimizing performance to support all customer needs. Well-organized and dependable with a positive and friendly nature. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

9
9
years of professional experience

Work History

Mixologist

Marriott Hotel
08.2018 - Current
  • Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
  • Mixed unique and interesting cocktails for customers, including bar specials.
  • Prepared garnishes by evenly slicing and pitting fruits.
  • Prepared classic, modern and unique cocktails for each customer.
  • Kept bar stocked with liquors, juices and garnishes for drinks.
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
  • Practiced safe work habits, wearing protective equipment and consistently following MSDS and OSHA standards.

Barista Shift Lead

Second Cup Coffee
05.2016 - 07.2018
  • Created new training guidelines, and provided staff orientation and training.
  • Stayed current with industry trends and innovations to boost competitiveness and customer appeal.
  • Developed coffee beverage menu, recipes, specialty coffee drinks, and appropriate menu pricing.
  • Scheduled and rotated staff for adequate coverage and fair distribution of workload.
  • Controlled food costs and managed inventory.
  • Restocked and cleaned stations and facilities to maintain cleanly and operable standards.
  • Monitored food inventory and supplies to prevent waste.

Bar Manager

Coco Vanilla Restaurant And Lounge
05.2015 - 06.2017
  • Managed staff schedules and maintained adequate coverage for all shifts.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Purchased food and cultivated strong vendor relationships.
  • Consulted with managers to organize special events and promotions.
  • Maximized customer service by training staff, overseeing operations, and resolving issues.
  • Monitored and adjusted pricing, discounts and promotions to maximize profitability.
  • Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
  • Developed unique events and special promotions to drive sales.

Mixologist

Lord Of The Wings Restaurant
09.2014 - 09.2016
  • Prepared classic, modern and unique cocktails for each customer.
  • Tracked bar stock levels and promptly replenished low materials to prevent shortages.
  • Kept bar stocked with liquors, juices and garnishes for drinks.
  • Assisted with inventorying beverage stock and bar supplies.
  • Mixed unique and interesting cocktails for customers, including bar specials.
  • Prepared garnishes by evenly slicing and pitting fruits.
  • Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
  • Prepared custom drink orders by accurately measuring and mixing house ingredients.

Education

High School Certificate - Business

Presbyterian Senior High
Ghana
06.2014

Skills

  • Shift Work
  • Attentive Service
  • Performance Improvement
  • Beverage Preparation
  • Complex Problem-Solving
  • Guest Satisfaction
  • Upselling Proficiency
  • Multitasking Abilities
  • Cash Handling and Management
  • Monitoring Alcohol Consumption
  • Mixology Techniques
  • Hospitality and Guest Service
  • Wine Knowledge
  • Flair Bartending
  • Prepare Cocktails

Timeline

Mixologist

Marriott Hotel
08.2018 - Current

Barista Shift Lead

Second Cup Coffee
05.2016 - 07.2018

Bar Manager

Coco Vanilla Restaurant And Lounge
05.2015 - 06.2017

Mixologist

Lord Of The Wings Restaurant
09.2014 - 09.2016

High School Certificate - Business

Presbyterian Senior High
Patrick Gyamena