PATRICK ABROKWAH - KORANTENG

As a Pharmaceutical Scientist trained in research and drug development, have the expertise to detail pharmaceutical and medical leads effectively. Being proactive is marked by a strong communication skills and proficient collaboration, which leverage to enhance customer satisfaction and sales knowledge, thereby promoting pharmaceutical branded products. I am adept at managing multiple objectives simultaneously to boost efficiency and foster positive outcomes.

With five years of experience as a Medical Representative and Key Accounts Manager, a results-driven professional with a proven track record in sales. Specialize in the promotion and detailing of medicinal and pharmaceutical products and services, as well as in creating brand awareness. Furthermore, have successfully identified and cultivated relationships with key decision-makers.

With industry-leading customer and revenue growth are the results of exceptional networking and lead development skills attained. Have consistently demonstrated the ability to convert prospects into loyal customers, service accounts, and maintain stable sales levels. A skilled relationship-builder, communicator, and multitasker.
An enthusiastic Sales and Customer Service professional with expertise in communication and negotiation. Committed to delivering superior quality customer service, an innovative in utilizing extensive knowledge of products and services to devise solutions that enhance customer loyalty, retention, and revenue. A highly skilled in training, managing, coaching, and mentoring sales and customer service associates, with a talent for engaging with staff at all organizational levels and the public.

As an organized and dependable candidate, who excels at managing multiple priorities with a positive attitude and am willing to take on additional responsibilities to achieve team goals.
A detail-oriented team player with robust organizational skills, capable of handling multiple projects simultaneously with high accuracy.
Aiming to secure and sustain a full-time role as a professional Dynamic Account Manager, skilled in forging partnerships, retaining key accounts, and boosting profit channels. As a strong leader adept at expanding professional networks, influencing decision-makers, and crafting effective strategies, I excel in collaborative and strategic team leadership with a solid background in customer relationship management.

• Certificates of Participation “Raising the Standards of Radio Broadcasting” by Radio Development Foundation (RABODEF) 12th – 14th April, 2005.
• Certificate of Recognition by “Innovation for Poverty Action” for Junior High School graduates Enlisting Sponsorship Senior High School placement. 8th December, 2008.
• Medicine Counter Assistant Certificate by Pharmacy Council (PC/MCA/01/057/09), 20th August, 2010.
• Certificate of Honour, Member – Electoral committee, Pharmaceutical Science Students Association of Ghana (Pharm.SSAG)
• Certificate of Membership – Pharmacy Technologist Association of Ghana (PTAG)
• Pharmacy Technician Licence Certificate of Practice (PIN: PT 481/2016), 8th June, 2015.
• Ghana National Service Scheme Certificate (NSSGKP115614193601), 7th August, 2015.
• Certificate of Participation on “Malaria Rapid Diagnostic (mRDT) and Diarrhoea Management in Children Using ORS and Zinc” by USAID / SHOPS project on 27th April, 2016.
• HND. Dispensing Technology Certificate by NABPTEX (F0015421), 24th July, 2015.
• Certificate of Participation on “Introduction Courses in Detection of Substandard / Counterfeit Medicines” by National Catholic Health service as CPD on 7th September, 2017.
• Traditional and Alternative Medicine Assistant Certificate by Ministry of Health, Ghana (TAMA2760). 30th march, 2018.
• Certificate of Completion in Anti-Bribery and Anti-Corruption for Ernest Chemists Limited Employees on July, 2021.
• B.TECHNOLOGY. Pharmaceutical Sciences Certificate by KSTU
• CERTIFICATE OF Competence in “Industrial Health, Safety and Loss Prevention” by KSTU Chemical Engineering School.

• Industrial internship, Ernest Chemists Ltd, 09/14/21, 12/11/21, Pharmaceutical Chemistry, Biochemistry, Quality Assurance and Control
• Industrial Attachment, Aspee Pharmaceuticals, 06/08/21, 08/29/21, Quality Control, Tabletting and Encapsulation, Water treatment Chamber, Syrup preparation
• National Service, National Health Insurance Authority (NHIA), 09/01/14, 08/31/15, Claims Officer, Kumasi
• Community attachment, JELSHA Pharmacy, 06/01/13, 09/01/13, Dispensing Technologist trainee, Kumasi
• Hospital attachment, Komfo Anokye Teaching Hospital, 06/01/12, 09/01/12, D.E.E.N.T, Polyclinic, Chest/AIDS Clinic Pharmacy, Dispensing Technologist trainee, Kumasi
• Hospital Practice, Tafo Government Hospital, Dispensing Technologist Trainee, Kumasi
• MCA attachment, Daneri Chemist, 08/01/09, 12/01/09, MCA trainee, Kumasi

• Continuous Program for Development training, Pharmacy Council, Introduction courses in Detection of substandard/counterfeit medicine, Quality of medicine, Global menace of counterfeit medicine, Role of facilities in combating counterfeit medicine, Practical on counterfeit medicines detection, 09/07/17
• Continuous Program for Development training, Pharmacy Council, Management malaria and use of RDT, Diarrhoea management using ORS & Zinc, 04/29/16
• Biometric Technologies Identification for the future, Canberra Institute of Technology, 11/25/15
• Motivational & Business Seminar for Tertiary students in Ghana, LEC Foundation & Success Africa, Kumasi Polytechnic, Unknown
• Voice and Speech Development, Radio Broadcast Development Foundation (RABODEF), 04/12/05, 04/14/05, KNUST, Kumasi

• Class Manager / Coordinator / Convener, Kumasi Technical University, Pharmaceutical science Top up Class, 01/01/21, 09/01/22
• Electoral commissioner, Pharm.SSAG
• TESCON, Kumasi Polytechnic
• NAHSAG International Relations Secretary, National office
• SRC president, Kumasi Polytechnic
• NAHSAG National President – 1st Runner up, National office
• Member of National Union of Ghana Students Int. Relations Secretary, National office
• Class Representative, G – HEALTH Consult, 02/01/09, 05/01/09
• Dep. Entertainment prefect, Anglican Sec. Sch. Kumasi, Unknown, Unknown

• Ejisu Government Hospital, NHIA Claims Consultant and Adviser, 08/01/17, 01/01/18, Ejisu, Ashanti Region, Assessment of National Health Insurance Claims through Fulfilment processes before being sent to the NHIA claims office., Pre-vetting of NHIA claims to check Errors by identifying Treatment Drug mismatch, Polypharmacy, Drug Insertions, Using of acceptable standards of treatment., Checking the selection of appropriate tariff used by the Health provider and the level of drug and management prescription., Train internal staff on how to handle NHIA claims., Regular meetings with Prescribers and Drug dispensers to equip them on new implementations of NHIA.
• Maternal and Child Health Hospital, NHIA Claims Vetting consultant, 08/01/16, 07/01/17, Adum, Kumasi, Assessment of National Health Insurance Claims through Fulfilment processes before being sent to the NHIA claims office., Pre-vetting of NHIA claims to check Errors by identifying Treatment Drug mismatch, Polypharmacy, Drug Insertions, Using of acceptable standards of treatment., Checking the selection of appropriate tariff used by the Health provider and the level of drug and management prescription., Train internal staff on how to handle NHIA claims.
• J. Y. Pharmacy, Pharmacy Technologist, 06/01/16, 02/01/17, Fumesua, Kumasi, Control the inventory of the stock, Dispense medicaments by following the approved standards of Pharmacy practice., Interpretation of prescriptions and given medical advice on medications
• Siaw Larbi Hospital, Claims vetting Officer & Pharmacy Technologist, 11/01/14, 03/01/15, Tafo, Kumasi, Assessment of National Health Insurance Claims through Fulfilment processes before being sent to the NHIA claims office., Pre-vetting of NHIA claims to check Errors by identifying Treatment Drug mismatch, Polypharmacy, Drug Insertions, Using of acceptable standards of treatment., Checking the selection of appropriate tariff used by the Health provider and the level of drug and management prescription.

• District: Atwima - Kwanwoma
• Date of Birth: 03/19/82
• Nationality: Ghanaian
• Marital Status: Married
• Religion: Christian

• Prof. Francis Mainoo Sarpong, Dean of Faculty, Faculty of Health Sciences, Dept. of Pharmaceutical Sciences, Kumasi Technical University, 0240566008 / 0277400529
• Mr. OBED ODURO, Brands Manager / Exeter Pharm. Country Manager, Ernest Chemists Ltd, +233-542813080 / 057-7686061, Obed.Oduro@ernestchemists.com

• Watching movies at my leisure hours.
• Like sports- soccer, tennis, basketball and table tennis.
• Disc jockeying and listening to music.
• Internet surfing and reading research works

• Ghana Association of Pharmaceutical Scientists
• Pharmacy Technician Association of Ghana

Reading journals

Playing soccer,

Listening to music

Watching adventurous movies