PATRICIA DORMENYO DAGADU
ACCRA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude, and demonstrated success in achieving growth and customer retention goals. Bringing 3 years of experience in Life insurance sales with skills in listening to customers, exceedingly solve problems quickly to retain customers and delivers high level of service in every interaction.
Willing to contribute to team success through hard work, attention to detail and good organizational skills. Motivated to learn, grow and excel in Business related and Sociological fields.
Overview
8
8
years of professional experience
3
3
Certification
Work History
Retail Sales Executive
ALLIANZ LIFE INSURANCE COMPANY LIMITED
05.2020 - Current
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Trained team members in successful strategies to meet operational and sales targets.
Learner Facilitator
CAMFED
01.2019 - 04.2021
- Performed duties in accordance with Master Card Foundation's applicable standards, policies and regulatory guidelines to promote well-being of students.
Claims Associate - National Service
NATIONAL HEALTH INSURANCE AUTHORITY
01.2017 - 01.2018
- Worked with claims adjusters and examiners to expedite processing in alignment with procedures.
- Worked productively in fast-moving work environment to process large volumes of claims.
Showroom Sales and Administration - Intern
EDERICK LIMITED
06.2015 - 09.2015
- Provided prompt, courteous service to every individual entering showroom.
- Listened to customer needs and desires to identify and recommend optimal products.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Team Leader/Manager
Allianz Life Insurance Company of Ghana
Accra
Education
Bachelor of Science - Management Studies
Central University
Miotso, Accra-Ghana07.2017
WASCE Certificate - Business
Tweneboa Kodua Senior High School
Kumasi-Ghana07.2013
BECE Certificate -
Golden Gate International School
Tema - Ghana2010
Skills
- Microsoft Office: Word, Excel, PowerPoint
- Competent in using the web particularly in research
- Engaging with Diverse Customers
- Excellent Written and Verbal Communication
- Building Customer Loyalty
- Client Needs Assessment
- Digital Sales
Affiliations
Central University Management Student Association (CUMSA)
Certification
- Teller/Cashier Training - December 2019-January 2020
- Certificate in Agency Practice: GIC & NIC- June 2021
- Digital Sales Academy: Allianz - July-November 2021
Timeline
Retail Sales Executive
ALLIANZ LIFE INSURANCE COMPANY LIMITED
05.2020 - Current
Learner Facilitator
CAMFED
01.2019 - 04.2021
Claims Associate - National Service
NATIONAL HEALTH INSURANCE AUTHORITY
01.2017 - 01.2018
Showroom Sales and Administration - Intern
EDERICK LIMITED
06.2015 - 09.2015
Bachelor of Science - Management Studies
Central University
WASCE Certificate - Business
Tweneboa Kodua Senior High School
BECE Certificate -
Golden Gate International School
- Teller/Cashier Training - December 2019-January 2020
- Certificate in Agency Practice: GIC & NIC- June 2021
- Digital Sales Academy: Allianz - July-November 2021
Team Leader/Manager
Allianz Life Insurance Company of Ghana
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