Promoting green environment and sustainability initiatives
Patricia Sarpei-Okai
Administrator
Accra
Summary
Business Administration graduate with strong academic and practical experience in management, operations, and strategic planning. Nominated Student Entrepreneur of the Year 2022 by the Ghana Tertiary Awards, recognized for innovation, problem-solving, and leadership potential. Skilled in project management, business strategy, data analysis, and communication, with proficiency in Microsoft Office Suite and legal research. Passionate about sustainability, community service, and driving organizational growth through efficiency and innovation.
Overview
2025
2025
years of professional experience
4
4
Certifications
2
2
Languages
Work History
Sales Supervisor
Urban Mineral Water
- Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
- Worked jointly with team members to assist with closing sales, cross-selling and upselling of products and services.
- Developed strong relationships with key clients, resulting in repeat business and increased revenue.
- Increased customer satisfaction by addressing and resolving client concerns efficiently.
Production Manager
Naturally Kissed
02.2022 - 04.2024
- Supervised a production team of 20+ staff, ensuring smooth workflow and timely delivery of products.
- Improved operational efficiency by streamlining processes and reducing downtime by 15–20%.
- Monitored quality standards, reducing defects and customer complaints by 30%.
- Implemented cost-control measures that cut operational expenses by 10% without compromising quality.
- Coordinated cross-functional teams to meet strict deadlines and achieve 100% on-time order delivery.
Intern
Ghana Revenue Authority
06.2023 - 09.2023
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Analyzed problems and worked with teams to develop solutions.
- Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
Intern
Ghana European Center
09.2022 - 10.2022
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
Intern
Ministry Of Foreign Affairs And Regional Integration
06.2022 - 08.2022
- Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
- Sorted and organized files, spreadsheets, and reports.
- Prepared project presentations and reports to assist senior staff.
- Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
Sales Officer
Sethrode Enterprise
01.2020 - 01.2022
- Elevated customer satisfaction by ensuring timely follow-ups and personalized care.
- Drove sales growth and expanded customer base by exceeding targets, building client relationships, and boosting repeat business.
Education
Bachelor of Science - Business Administration
University of Professional Studies, Accra
Accra, Ghana Skills
Problem-solving & Decision Making
Certification
Data Analytics
Interests
Volunteering in community development projects
Advocating for human rights and social justice
Reading and research in personal development and current global issues
Accomplishments
Academic
- Nominated Student Entrepreneur of the Year 2022 by Ghana Tertiary Awards.
- Successfully completed degree in Business Administration with focus on management and strategy.
- Recognized for leadership and problem-solving in academic projects.
Professional
- Exceeded sales targets by 15–20% and boosted repeat business by 30% at Sethrode Enterprise.
- Strengthened customer base by securing 50+ new clients within one year.
- Improved operational efficiency and reporting accuracy during sales and banking roles.
Community & Leadership
- Organized and led clean-up drives promoting environmental sustainability.
- Mentored youth and supported educational programs.
- Spearheaded advocacy campaigns on sustainability and human rights.
- Built strong teamwork and collaboration skills through volunteering.
Timeline
Artificial intelligence Tools
03-2025
Data Analytics
07-2024
Public Speaking
11-2023
Intern
Ghana Revenue Authority
06.2023 - 09.2023
Intern
Ghana European Center
09.2022 - 10.2022
Intern
Ministry Of Foreign Affairs And Regional Integration
06.2022 - 08.2022
Production Manager
Naturally Kissed
02.2022 - 04.2024
Sales Officer
Sethrode Enterprise
01.2020 - 01.2022
Robotics
04-2019
Sales Supervisor
Urban Mineral Water
Bachelor of Science - Business Administration
University of Professional Studies, Accra