Summary
Overview
Work History
Education
Skills
Timeline
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Patricia Owusuah

Patricia Owusuah

Accra

Summary

Dynamic HR professional with extensive experience at Coco Vanilla, excelling in recruitment coordination and performance management. Proven ability to enhance team skills through effective training and conflict resolution. Adept at enforcing policies and maintaining confidentiality, ensuring smooth operations and a positive workplace culture.

Human Resources Assistant with passion for performing support duties and process work within HR department. Skilled at multitasking, handling appointments, organizing, and preparing reports and logs. Follows procedures and applies HR knowledge to accomplish tasks and duties.

Overview

4
4
years of professional experience

Work History

HR Assistant

Coco vanilla, Alora, fugo bar and lounge, si beach, level bar and lounge
Accra
05.2021 - 07.2025
  • Assisted in recruiting and onboarding new staff for hospitality venues.
  • Managed employee records and maintained up-to-date personnel files.
  • Coordinated training sessions to enhance team skills and service quality.
  • Supported payroll processing and ensured accurate timekeeping records.
  • Access staff’s performance and promotion
  • Facilitated communication between management and staff to address concerns.
  • Guided new hires through orientation and onboarding and explained documentation requirements to facilitate HR process.
  • Scheduled appointments, meetings, and conferences with employees to discuss and mitigate personnel issues.
  • Initialized background checks for potential new hires.
  • Organized and attended hiring events and participated in job fairs to network with potential candidates.
  • Provided administrative support to the HR department, including document preparation and calendar management.
  • Managed recruitment processes, including posting job ads, screening applications, and coordinating interviews.
  • Enforced HR policies and advised employees on labor regulations and company procedures.
  • Assisted in conflict resolution processes and acted as a liaison between employees and management.
  • Assisted in developing job descriptions and person specifications.
  • Filed documents, delivered mail and performed bookkeeping to facilitate office operations of HR department.
  • Handled confidential information with discretion and integrity.

PA to CEO

JVB
Accra
05.2021 - 08.2023
  • Managed scheduling for CEO to optimize daily operations and meetings.
  • Coordinated travel arrangements and itineraries for executive engagements.
  • Prepared detailed reports and presentations for board meetings and strategic discussions.
  • Assisted in the planning and execution of corporate events and initiatives.
  • Supported onboarding processes for new team members by facilitating training sessions.
  • Assisted the CEO with administrative tasks such as scheduling, travel arrangements and expense reports.
  • Ensured that confidential information was kept secure at all times according to corporate policies.
  • Managed special projects as assigned by the CEO in a timely manner.
  • Organized meetings and conference calls for the CEO and ensured all necessary materials were prepared in advance.
  • Organized events hosted by the CEO, including planning logistics and coordinating catering services.
  • Maintained company confidence and protected business operations by keeping sensitive information confidential.

Education

Some College (No Degree) - Journalism And Media Art

GH Media, Gimpa Awaiting
Accra, Ghana

Skills

  • Recruitment coordination
  • Performance management
  • Conflict resolution
  • Human resource management
  • Communication facilitation
  • Policy enforcement
  • Payroll administration

Timeline

HR Assistant

Coco vanilla, Alora, fugo bar and lounge, si beach, level bar and lounge
05.2021 - 07.2025

PA to CEO

JVB
05.2021 - 08.2023

Some College (No Degree) - Journalism And Media Art

GH Media, Gimpa Awaiting

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Patricia Owusuah