Summary
Overview
Work History
Education
Skills
Languages
Additional Information
Timeline
Generic

Patricia Boatemaa Ofosu Henaku

POKUASE,GREATER ACCRA

Summary

A highly motivated young lady and a dynamic professional with a proven track record at IamAdinkra, enhancing customer satisfaction through exceptional service and strong leadership. Skilled in negotiation and equipped with advanced IT knowledge, I excel in fast-paced environments, significantly boosting fundraising efforts. Expert in leveraging social media for impactful engagement, I bring a blend of analytical prowess and collaborative spirit to every role.

I am a hardworking and passionate personnel with strong organizational skills eager to secure entry-level Public Relations position. Ready to help the team achieve the company goals.

Overview

4
4
years of professional experience

Work History

Guest Service Personnel

IamAdinkra
04.2023 - Current
  • Welcomed guest and inspected guests' invitation card for entry to events.
  • Was in charge of taking electronic gadgets from guest if needed and keeping them safe for retrieval later.
  • Seating of guest to designated tables and halls.

Salesperson

Many Lips Court
06.2022 - 09.2022
  • Was in charge of receiving online orders and walk in orders.
  • Served as part time cashier.
  • Coordinated list for weekly shopping of food stuffs for restaurant.
  • Assisted in organizing events on occasions.
  • Worked to build relationships with customers and built potential for additional sales.
  • Developed relationships with clients for increased loyalty and repeat business.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Engaged customers in social conversations to create pleasant and easy shopping experience.

Volunteer

Rural Voice Community Outreach Program
01.2020 - 03.2020
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Boosted fundraising efforts, securing valuable donations through targeted campaigns.
  • Worked effectively in fast-paced environments.
  • Aided in coordination, planning and distribution of donation resources.
  • Used strong interpersonal communication skills to convey information to others.

Education

Bachelor of Science - Administration

University of Ghana
Accra
01.2025

Skills

      Good leadership skills and able to drive performance with minimal confrontation when needs be

      Strong analytical skills

      Strong passion for customer and customer satisfaction

      Good negotiation skills, customer persuasion and service skills

        Good communication, presentation skills and co-ordination with others by working well collaboratively and cross-functionally

        Good computer skills (MS Office suite, advanced IT knowledge)

        Familiar with social media platforms and social media advertisements

Languages

English
Advanced (C1)

Additional Information

REFERENCES:
Mr. Emmanuel Fiifi Abradu.

owner, Many Lips Court.
manylipscourt@gmail.com.

0203998679


Mr. Bright Osei.
Operations Manager, DrugViu Ghana.
Founder and President, Rural Voice.

b.osei@drugviu.com
0501376194


Mr. Courage Enam Agbesi

Creative lead, IamAdinkra.

0249385972

Timeline

Guest Service Personnel

IamAdinkra
04.2023 - Current

Salesperson

Many Lips Court
06.2022 - 09.2022

Volunteer

Rural Voice Community Outreach Program
01.2020 - 03.2020

Bachelor of Science - Administration

University of Ghana

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Patricia Boatemaa Ofosu Henaku