Summary
Overview
Work History
Education
Skills
Timeline
Generic

Patience Tetteh

Accra

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

11
11
years of professional experience

Work History

Administrator

Excel Community School
01.2019 - Current
  • Maintained personnel records and updated internal databases to support document management.
  • Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
  • Collected, validated, and distributed information to employees.
  • Computerized office activities, maintained customer communications, and tracked records through delivery.

Insurance Claims Officer

Tigo Insurance
03.2017 - 12.2018
  • Reviewed insurance and claims documents to verify required information and secure any missing data for settlements.
  • Responded to inquiries by answering questions, providing information and directing customers to appropriate resources.
  • Provided advice to customers regarding claims, rights and insurance processes to prevent disputes.
  • Conducted risk evaluations on claims settlement proposals to encourage sound decision-making regarding settlement offers.

Customer Acquisition Project Officer

Tigo Cash
04.2013 - 11.2018
  • Developed and deepened relationships with key stakeholders.
  • Partnered with project team members to identify and quickly address problems.
  • Kept senior management well-informed by preparing and presenting project status reports.
  • Identified and resolved project issues and mitigated risks, reducing challenges and improving project results.

Education

Bachelor of Arts - Industrial Arts

Kwame Nkrumah University of Science And Technology
Kumasi
05.2009

Skills

  • Administrative Arrangements
  • Maintaining Office Records
  • Data Analysis and Modeling
  • Information Updates
  • Calculating Liabilities
  • Inventory Supplies
  • Accuracy Improvements
  • Customer Service Management

Timeline

Administrator

Excel Community School
01.2019 - Current

Insurance Claims Officer

Tigo Insurance
03.2017 - 12.2018

Customer Acquisition Project Officer

Tigo Cash
04.2013 - 11.2018

Bachelor of Arts - Industrial Arts

Kwame Nkrumah University of Science And Technology

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Patience Tetteh