PATIENCE SCOTT-BENNIN
Sales
Accra
Summary
OBJECTIVES Seeking a new challenging professional career in business management, , business development, customer services. To become a seasoned business management and Sales & marketing expert. To work in a challenging environment, where there is potential for growth and career development. Utilizing my knowledge and skills to relate effectively and efficiently with individuals in and around the organization to contribute to increase in productivity. To use professionalism and experience in the sales and marketing industry to build and sustain organization’s brands in a highly competitive business environment in Ghana and beyond.
Overview
19
19
years of professional experience
7
7
years of post-secondary education
Work History
Sales and Marketing Manager
Learningtime, Accra, Kumasi & Sunyani
03.2020 - Current
- Participate in trade shows, exhibitions both in schools, hospital, and fairs to create product awareness and collect leads
- Set up the new region sales force team with the team leader, train and manage
- Teach and learn with the sales team about converting leads to sales through good communication, follow-ups and positive attitude
- Implementation of new sales strategies that reduces objection rate and increases conversions
- Schedule appointments with customers with a view to show them product features or offer advice
- Follow up on sales as part of an after-sales customer service program
- Motivate sales team to achieve great results
Sales & Marketing Manager
Learningtime
01.2019 - 03.2020
- Set up Company system of business and recruit consultants
- Sales and marketing of company’s products
- Customer awareness creation and information management
- Market intelligence research on competitor brands and product usage
- Training of new recruits and team management.
Sales & Marketing Manager
Learningtime
Accra
12.2016 - 12.2018
- Sales and marketing of company’s products
- Customer awareness creation and information management
- Market intelligence research on competitor brands and product usage
- Training of new recruits and team management.
Sales Consultant
Learningtime - Ghana
05.2016 - 11.2016
- Participate in trade shows, exhibitions both in schools, hospital, and fairs to create product awareness and collect leads
- Teach and learn with the sales team about converting leads to sales through good communication, follow-ups and positive attitude
- Schedule appointments with customers with a view to show them product features or offer advice
- Ensure customer loyalty by providing exceptional customer services
- Follow up on sales as part of an after-sales customer service program
- Motivate sales team to achieve great results
Ad Sales Executive
Tonaton.com
11.2014 - 04.2015
- Building and managing of client data base - existing and prospective clients
- Create and maintain positive client relationships to build business
- Understand client’s needs and tailor products to meet client requirements
- Work with sales team to identify opportunities for new markets and growth
- Coordinate with sales team to draw incentive plan to achieve marketing goals
- Perform up-selling and cross-selling of products to clients
- Conduct effective sales presentation for potential customers
- Develop and maintain sales records of sales meetings, sales calls, new sales, closed sales, follow-up activities, etc
- Provide excellent customer service by addressing and resolving customer queries/issues in a timely manner
- Develop best practices for online sales and customer services.
Assistant
Dzvans Company Limited, Unilever Ghana Limited
05.2009 - 01.2011
- Ensure the availability of right assortment of products at right channel and price
- Sets execution standards and targets for all planned and approved market activations
- Monitor the implementation of standards of promotional activities and merchanics
- Market intelligence surveys on major competitor brands and new entrants
- Day-to-Day management of distributors’ information and the office
- Coordination of all Marketing activities, management and training of staff and sales executives
- Collate relevant trade and customer complains and report to the head office from territory managers
- Taking minutes of Area meetings and help in organizing conferences and training of sales men.
Customer Service
Unilever Ghana Limited
01.2004 - 04.2009
- Accra Sales Region
- Duties: Log in customer complains to head office
- Control the main front desk of the regional sales office
- Collate relevant trade and sales report from the TM’s for the RSM
- Relay timely needed information from the head office to the field team and Vice versa
- Typing of reports and filing of all documents
- Taking minutes of area meeting, GCLT meeting and strategic meetings
- Help in organising conferences for KD’s, staffs and the TM’s.
Education
BBA - Business Administration
Zenith University College
08.2010 - 07.2012
Diploma - Business Management
Association of Business Executives
01.2007 - 06.2008
Advance Diploma - Business Mgt
Association of Business Executives
08.2008 - 06.2009
General Business Certificate - undefined
Modern Business College
01.2001 - 06.2003
Skills
COMPUTER SKILLSundefined
Timeline
Sales and Marketing Manager
Learningtime, Accra, Kumasi & Sunyani
03.2020 - Current
Sales & Marketing Manager
Learningtime
01.2019 - 03.2020
Sales & Marketing Manager
Learningtime
12.2016 - 12.2018
Sales Consultant
Learningtime - Ghana
05.2016 - 11.2016
Ad Sales Executive
Tonaton.com
11.2014 - 04.2015
BBA - Business Administration
Zenith University College
08.2010 - 07.2012
Assistant
Dzvans Company Limited, Unilever Ghana Limited
05.2009 - 01.2011
Advance Diploma - Business Mgt
Association of Business Executives
08.2008 - 06.2009
Diploma - Business Management
Association of Business Executives
01.2007 - 06.2008
Customer Service
Unilever Ghana Limited
01.2004 - 04.2009
General Business Certificate - undefined
Modern Business College
01.2001 - 06.2003
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