Patience Pokuaa

• Assisted management in implementing marketing initiatives that successfully attracted new clientele to the casino floor.
• Contributed to the casino''s reputation for exceptional service by consistently receiving positive feedback from guests and management.
• Sustained a clean and organized work environment, adhering to established cleanliness standards for the gaming floor.
• Facilitated a welcoming environment for novice players, providing clear explanations of game rules and betting procedures.
• Enhanced customer experience by providing exceptional service during table games and maintaining a friendly atmosphere.
• Improved teamwork and communication among fellow croupiers through active participation in team meetings and activities.

• Assisted patients with personal requirements for housekeeping and grooming assistance.
• Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
• Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
• Administered medication as directed by physician.
• Maintained clean and organized living and play areas to promote child health and safety.
• Developed engaging activities to help children learn and grow.
• Assisted with toileting, dressing and hygiene to meet child's personal needs.
• Provided emotional support to children by actively listening and offering guidance when needed.

• Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
• Maintained a clean and safe environment for guests through regular inspection and cleaning tasks.
• Provided excellent customer service to guests by promptly responding to inquiries and requests.

.Welcoming customers and ask for their orders

.Packing take away foods for customers

• Maintained a professional appearance of the front desk area by keeping it clean, organized, and well-stocked with necessary supplies.
• Provided exceptional customer service for a memorable stay, addressing guest inquiries and resolving issues promptly.
• Enhanced guest satisfaction by efficiently managing check-ins and check-outs at the hotel reception.
• Collaborated with housekeeping staff to ensure timely room availability and cleanliness for incoming guests.
• Collected room deposits, fees, and payments.
• Completed late check-ins and directed guests to rooms and facilities.
• Continuously updated knowledge on local attractions, restaurants, and transportation options to provide relevant recommendations for guests seeking guidance.
• Preserved guest privacy and security through strict adherence to data protection policies when handling personal information or payment details.