Summary
Overview
Work History
Education
Skills
Timeline
Generic

PATIENCE MAABENA TAWIAH

TAKORADI

Summary

Helpful Shop Assistant with commitment to supporting maximum productivity. Extensive knowledge of equipment and shop processes and protocols. Dependable and focused worker with expertise in tool use.

Overview

2
2
years of professional experience

Work History

Shop Attendant

TISMARK
01.2022 - Current
  • Reduced inventory discrepancies by conducting thorough and accurate merchandise counts.
  • Maintained a clean and organized store environment, leading to increased foot traffic.
  • Enhanced customer satisfaction by providing friendly and efficient service at the register.
  • Assisted in boosting sales through engaging product demonstrations and personalized recommendations.
  • Contributed to team-building efforts by collaborating with coworkers on tasks and initiatives.
  • Ensured customer safety by promptly addressing spills, obstructions, or other hazards in the store area.
  • Provided excellent customer service, consistently receiving positive feedback from customers.
  • Streamlined cashier operations through proper handling of cash transactions and credit card processing.
  • Maximized shelf space utilization by strategically organizing products for ease of access and visibility.
  • Upheld store policies, resulting in a well-regulated shopping experience for all patrons.
  • Supported loss prevention efforts by closely monitoring the sales floor for suspicious activity or theft attempts.
  • Aided customers with inquiries regarding products, store promotions, or special offers to enhance their shopping experience.
  • Managed restocking activities efficiently, ensuring timely availability of items for purchase during peak hours.
  • Collaborated with management to implement promotional displays that led to increased sales figures for targeted items.
  • Assisted in training new employees on store procedures and best practices to maintain consistency across the staff team.
  • Handled returns and exchanges smoothly while adhering to company guidelines, ensuring customer satisfaction throughout the process.
  • Balanced daily cash registers accurately, preventing discrepancies in financial records.
  • Participated in seasonal inventory audits which helped maintain stock levels according to demand patterns.
  • Maintained in-depth knowledge of shop items to provide advice and recommendations to customers for gift selections.
  • Performed end-of-day cleaning duties, wiping down windows and counters and sweeping and mopping shop floor.
  • Received incoming shipments of goods and materials by unloading delivery trucks.
  • Used POS system to process customer cash, credit and debit transactions.
  • Greeted customers entering store and offered assistance with requirements.
  • Completed daily tasks accurately and on-time to support shop needs.
  • Assisted customers in finding items and explained benefits and services to increase sales and satisfaction.
  • Swept and mopped floor, wiped windows and fixtures after closing to support cleanliness and maintain organized store.

Education

WASSCE - GENERAL ARTS

NGLESHIE AMANFRO SENIOR HIGH SCHOOL
NGLESHIE AMANFRO-ACCRA
06.2018

Skills

  • Cash Handling
  • Positive Customer Engagement
  • Item Ticketing and Pricing
  • Team Cooperation
  • Merchandise Display
  • Building Customer Loyalty
  • Motivation and Initiative
  • Safety Procedures
  • Decision-Making
  • Loss prevention awareness
  • Building rapport
  • Product Merchandising
  • Attention to Detail
  • Brand Promotion
  • Reliability and punctuality
  • Friendly and Helpful
  • Safety and Cleanliness Standards
  • Cash handling proficiency
  • POS Systems
  • Honest and Dependable
  • Ability to Lift 40 pounds
  • Store Opening and Closing
  • Register Opening and Closing

Timeline

Shop Attendant

TISMARK
01.2022 - Current

WASSCE - GENERAL ARTS

NGLESHIE AMANFRO SENIOR HIGH SCHOOL
PATIENCE MAABENA TAWIAH