Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Patience Avukpor

Tema

Summary

Hardworking and reliable employee with extensive background, providing excellent customer service. Highly organized, proactive, and punctual. Works well within team settings.

Reliable cashier with background in retail and customer service environments. Known for maintaining speed and accuracy. Strengths include cash handling, POS systems operation, and exceptional customer interaction skills. Contribute to customer satisfaction improvement in previous roles by offering prompt, efficient service.

Reliable professional with background in customer-facing roles, excelling in highly productive environments where task efficiency is paramount. Skilled in accurate cash handling, inventory management, and customer service, ensuring smooth and efficient transaction processes. Possess strong communication skills, problem-solving abilities, and adaptability to meet diverse customer needs and enhance overall satisfaction. Committed to contributing positively to team dynamics through effective collaboration and support.

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

9
9
years of professional experience

Work History

Sales Associate

Jada Foods Limited
Tema
12.2022 - Current
  • Providing product and pricing information enabling customers to make informed decisions and choices on their purchases
  • Receiving cash payments and providing customer support for credit transactions
  • Protecting the company’s interests in goods given on credit whilst ensuring customer satisfaction
  • Daily input of reports
  • Ensuring an aesthetic office environment for a good customer experience
  • Developing problem-solving and communication skills to resolve customer dissatisfaction
  • Follow up on clients to develop a connection between them and the company
  • Maintaining an accurate database of transactions and customer preferences, enabling management make informed decisions on products
  • Dealing with varied customer preferences and off-work responsibilities has improved my soft skills such as emotional intelligence, resilience, patience, and empathy for leadership

Volunteer Experience

LHI Dawhenya and TSCI
Tema
10.2022 - Current
  • Follow-up on some members of the ministry by calling and visiting
  • Choir member
  • Lead prayers and go on evangelism
  • Developed strong communication skills through interaction with people and members of church

National Service Personnel (Debt Management/Compliance Officer)

Ghana Revenue Authority
Ashaiman
09.2021 - 08.2022
  • Checking taxpayers’ compliance on payment of taxes and filing of returns
  • Educating the public on tax and providing information to taxpayers on penalties and accrued interest on unpaid tax
  • Calling and follow up on non-filers and issuing final demand notices of tax due
  • Computing assessment for taxpayers and distributing their tax Provisional Assessment

Sales Attendant

Sentosa Bar and Restaurant
Ashaiman
08.2021 - 06.2022
  • Providing information on menu for the day to aid customer choices and satisfaction
  • Taking accurate orders for food, drink and deliveries
  • Ensuring a 100% success rate on rendering accounts for payment of orders to the supervisor

Leadership Position (FirstLove Upsa Hostel Bacenta Leader)

UPSA
08.2019 - 08.2021
  • Organize mid-week services
  • Convey students to church
  • Lead prayers and go on evangelism

Electricity Prepaid Vendor

Philpack Alama
Ashaiman
07.2016 - 07.2017
  • Company Overview: Electricity Company of Ghana
  • Attending to customer needs and maintained good relationship with them ensuring repeat customer, return customers and loyal customer transactions
  • Resolving customer problems and handled complaints in a timely manner
  • Ensuring a 100% success rate of rendering accounts at the end of each month
  • Electricity Company of Ghana

Education

BBA - Business Administration

University of Professional Studies
08-2021

High School Diploma -

Keta Senior High/ Technical School
Keta
06-2016

Skills

  • Attention to detail
  • Good written and verbal communication in English
  • Cash handling
  • Customer service
  • Inventory management
  • Sales reporting
  • Team collaboration
  • Problem solving
  • Cash register operations
  • Reliability and punctuality
  • Honest and dependable
  • Analytical thinking
  • Adaptability

Languages

English
Advanced
C1
French
Beginner
A1

Timeline

Sales Associate

Jada Foods Limited
12.2022 - Current

Volunteer Experience

LHI Dawhenya and TSCI
10.2022 - Current

National Service Personnel (Debt Management/Compliance Officer)

Ghana Revenue Authority
09.2021 - 08.2022

Sales Attendant

Sentosa Bar and Restaurant
08.2021 - 06.2022

Leadership Position (FirstLove Upsa Hostel Bacenta Leader)

UPSA
08.2019 - 08.2021

Electricity Prepaid Vendor

Philpack Alama
07.2016 - 07.2017

BBA - Business Administration

University of Professional Studies

High School Diploma -

Keta Senior High/ Technical School
Patience Avukpor