Paschalina Baatuolkuu
Sunyani
Summary
Professional in human resource management procedures coupled with over 5 years of experience in administration, and data collection. Work with integrity, professionalism, and confidentiality with a committed team approach to work while considering safety measures. Adaptable professional with a quick learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. A results-driven individual with a solid track record in delivering quality work. Known for excellent communication and multitasking, with a commitment to achieving company goals and offering exceptional service. Passionate about continuous learning and professional development.
Overview
13
13
years of professional experience
Work History
Principal Administrator
University of Energy and Natural Resources (UENR)
02.2018 - Current
- Assist with departmental interviews for prospective job applicants and student admission interviews for Medical Laboratory and Nursing programs
- Support administrative business functions of the department by obtaining and processing Memorandum of Understandings (MoU's), organizing the faculty evaluation process by updating the Heads of Department on academic schedules, maintaining and updating data base
- Assisting in the development of new administrative systems, procedures, and policies
- Maintaining filing system for important documents
- Coordinating meetings, conferences, and travel arrangements
- Providing general administrative support to other department staff members and National Service Personnel
- Preparing reports on various projects and committees
- Monitoring emails, sorting mail, and distributing correspondence accordingly
- Improving office organization by developing client and stakeholder protocols
- Researching and developing administrative policies, procedures, and guidelines to facilitate operations.
- Established and organized filing system that streamlined document retrieval and reduced misplaced files.
Assistant Registration and Verification Officer
Electoral Commission of Ghana
12.2012 - Current
- Assisted Biometric registration of qualified voters
- Assisted and collated votes and other final vital statistics
- Verification and validation of prospective voters and maintaining order at polling center
- Secured safety of all registration materials and equipment
- Organized, tracked, and monitored verification activities promptly
- Prepared accurate documentation for each transaction ensuring adherence to legal guidelines.
Field Officer
Ghana Statistical Service
11.2015 - 11.2017
- Organized and coordinated community stakeholders consultations
- Conducted investigations and wrote detailed reports on findings
- Facilitated communication between organization stakeholders in 5 districts worked
- Provided technical assistance to program participants on field
- Developed strategies for addressing community issues and concerns
- Maintained records of field activities and data collection efforts
- Ensured adherence to safety protocols during field visits
- Compiled monthly progress reports detailing accomplishments against objectives.
Human Resource Assistant
Civil Soft Consultancy Ltd
05.2015 - 10.2015
- Administrative responsibilities such as letters, memos dealing with telephone inquiries, and attending to other customers' needs
- Assisted in recruiting and hiring processes by, scheduling interviews, and completing reference checks
- Organized and conducted new hire orientation sessions to introduce policies and procedures to employees
- Compiled reports related to personnel activities such as attendance tracking
- Managed over employee relations issues including grievances, complaints, and disputes as needed
- Provided guidance and support to the management team on various HR matters such as compensation
- Advised managers on best practices related to performance management processes
- Performed administrative tasks related to payroll processing or benefit administration
- Assisted with planning, organizing, and coordinating company events
- Scheduled appointments, meetings with employees to discuss and mitigate personnel issues
- Filed documents, delivered mail, and performed bookkeeping to facilitate office operations of HR department and contract site workers
Sales Executive
Vanguard Life Assurance
07.2013 - 12.2013
- Marketed and sold over 50 Vanguard Life policies
- Wrote weekly reports on challenges encountered in field
- Developed and implemented sales strategies to meet customer needs and increase revenue
- Analyzed market trends and competitive landscape to identify growth opportunities
- Identified new potential markets and developed plans for targeting them
- Generated reports summarizing sales performance metrics and presented findings to the management team.
Assistant District Statistician (National Service)
Sefwi Akontombra District Assembly
09.2011 - Current
- Administrative duties; wrote memos and letters, filled documents
- Collection and compilation of data from Ministries, Departments, and Agencies (MDAs) in district
- Collaborated with other departments to ensure that collected data was accurate and complete before being analyzed
- Developed and implemented data collection strategies to streamline processes and support accuracy and market survey.
Education
MBA - Human Resources Management
University of Cape Coast
Cape Coast09.2020
Bachelor of Science - Business Administration; Human Resource Management
Kwame Nkrumah University of Science And Technology
Kumasi, Ghana06.2017
Certificate - Project Management
Graduate Training Institute
Accra04.2014
Diploma - Public Administration
University of Ghana
Legon05.2011
Skills
- Strong facilitation and presentation skills with a proven capacity to build winning professional relationships
- Organized, flexible, detail-oriented, confident, strong work ethics, and open to new ideas
- Working knowledge of Data Management Software (MS Office Suite)
- Good written, oral communication, and report and minutes writing skills
- Good community and Interpersonal relationship skills
Additional Information
Dr. Vida Korang,
Lecturer, Catholic University, Sunyani
Email:vdkorang@gmail.com
Mobile: 0208158867
Dr. George Owusu, Head of Department
University of Energy and Natural Resources, Sunyani
Email: george.owusu@uenr.edu.gh
Mobile: 0244978779
Accomplishments
- Supervised and trained National Service Personnel for the past 6years at the faculty
- Organized orientation and exit seminars for National Service Personnel in the Department
- Started as an administrator in a new department and worked collaboratively and harmoniously with a team of faculty members from one department to achieve a milestone of four separate departments
- Single-handed four separate new departments strategically to achieve its developed stage
- Trained other administrators to take up roles in new departments created under my leadership
- Handled over 500 students field trips and industrial attachment letters
- Multitasks in various administrative duties, planning and coordinating department schedules such as seminars, workshops and conferences while attending to daily routine tasks
- First secretary to serve on various School committees (Quality Assurance and Academic Planning, E-Learning and Distance Education, Sports and Recreation, Under Graduate Project, Human Research and Ethics, and Hostel Building Project committees.
Other assignments
- Secretary, Quality Assurance and Academic Planning Committee, 2020 - 2021
- Secretary, E-Learning Committee, 2020 - 2021
- Secretary, Sport and Recreation Committee, 2021 - 2022
- Secretary, Human Research and Ethics Committee, 2020 - Date
- Member/Secretary, Credit Union Hostel Management Committee, 2024
Professional Development
- Contemporary Administrative Practices, 05/2024, UENR
- The Law and Academic Intellectual Property Rights in the Current Digital Age, 09/2023, UENR
- Emotional Intelligence: Diversity and Inclusion, 11/2023, UENR
- Work Ethics of an Administrator, 09/2021, UENR
- Mentor-Mentee CareerPath Training, 01/2020, UENR
- Enhancing Service Delivery and Performance Culture in the 21st Century, 06/ 2019, KNUST
- Duties and Responsibilities of an Administrator, 11/2018, UENR
Timeline
Principal Administrator
University of Energy and Natural Resources (UENR)
02.2018 - Current
Field Officer
Ghana Statistical Service
11.2015 - 11.2017
Human Resource Assistant
Civil Soft Consultancy Ltd
05.2015 - 10.2015
Sales Executive
Vanguard Life Assurance
07.2013 - 12.2013
Assistant Registration and Verification Officer
Electoral Commission of Ghana
12.2012 - Current
Assistant District Statistician (National Service)
Sefwi Akontombra District Assembly
09.2011 - Current
MBA - Human Resources Management
University of Cape Coast
Bachelor of Science - Business Administration; Human Resource Management
Kwame Nkrumah University of Science And Technology
Certificate - Project Management
Graduate Training Institute
Diploma - Public Administration
University of Ghana
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