PADI SAMUEL NARH
Accra
Summary
Dynamic professional with a strategic mindset and a proven ability to quickly learn and adapt to diverse operational environments. Strong understanding of organizational processes, complemented by a keen eye for detail that drives efficiency and effectiveness. Eager to leverage and further develop problem-solving and analytical skills in an operations manager role, contributing to organizational success and continuous improvement. Committed to fostering collaboration and innovation within teams to achieve operational excellence.
Overview
4
4
years of professional experience
Work History
Operations Manager
FIX SUSU COMPANY LIMITED
11.2023 - Current
- Key Responsibilities:
- Approved all customer withdrawals and registrations submitted by mobile bankers with 100% complete accuracy.
- Conducted an assessment of all data submitted by mobile bankers to ensure precise reporting.
- Prepared weekly and monthly final reports for management to facilitate decision-making.
- Authorized for the assignment of mobile bankers to their designated locations to enhance the efficiency of revenue mobilization collection.
- Assistance was provided to management in the recruitment process and in the management of employees.
- Conducted a performance evaluation report for all mobile bankers on a monthly basis.
- Achievements: Enhanced operational efficiency by 35% through the streamlining of the approval process and inspired the staff by equipping them with the necessary resources.
Sales and Registration Executive
MTN GHANA LIMITED
02.2023 - 12.2023
- Key Responsibilities:
- Authorized for the sales of SIM cards.
- Conducted registrations of SIM cards for customers.
- Executed registrations of MTN mobile money.
- Prepared reports and performance analysis on SIM card and mobile money registrations for management.
- Achievement: Attained sales and SIM card registration targets with complete accuracy. And increased sales by 25%
Mobile Banker
FIX SUSU COMPANY LIMITED
02.2023 - 10.2023
- Key Responsibilities:
- Authorized for revenue mobilization collection for the designated customer locations.
- Executed precise daily reporting of cash collected.
- Registered new customers for company products through effective and efficient communication skills.
- Conducted timely and accurate cash deposits and withdrawals for customers, which contributed to enhanced customer satisfaction.
- Achievements: Recognized as the top employee in April 2023 for boosting the base by 30 percent and enhancing total revenue for the designated location.
Supermarket Manager
GOODNESS ENTERPRISE SUPERMARKET
01.2022 - 12.2022
- Key Responsibilities:
- Supervised daily operations to guarantee a seamless workflow while upholding store standards.
- Tracked inventory levels, placed orders for products, and reduced losses.
- Conducted daily cash counts for sales and reported findings to management.
- Evaluated sales data for management regarding product sales performance.
- Ensured a clean, organized, and safe environment for customers.
- Achievement: Expanded the customer base by 50% through effective interpersonal skills, resulting in a significant increase in sales revenue for the year 2022.
Education
Diploma - Business Administration
ALISON PROFESSIONAL INSTITUTE
Online01.2025
Certified Portfolio Management and Business Analyst Professional - Business Administration
365 FINANCIAL ANALYST INSTITUTE
Online01.2024
Certificate - Proficiency in Microsoft office suite
OMEGA 1 COMPUTER TRAINING INSTITUTE
Accra, Ghana-South Odorkor01.2024
Applied Auto Mechanic Certificate - Author Service
DON BOSCO TECHNICAL INSTITUTE
Tema01.2022
Skills
- Proficient in Microsoft Office Suite
- Accuracy-focused professional
- Collaborative teamwork
- Effective verbal communication
- Strong analytical abilities to achieve targets
- Strong time management abilities
- Results-driven mindset
- Effective problem-solving abilities
- Business administration
- Retail operations management
- Customer relationship management
- Decision-making
- Operations management
- Team leadership
- Problem-solving
- Customer service
References
- Anthony Yaw, Gyeaing, District Church Head Pastor, 0244466352, Deeper Christian Life Bible Church
- Annabelle, A-Ntibrey, Customer Service Representative, 0540831717, MTN Ghana Limited
Timeline
Operations Manager
FIX SUSU COMPANY LIMITED
11.2023 - Current
Mobile Banker
FIX SUSU COMPANY LIMITED
02.2023 - 10.2023
Sales and Registration Executive
MTN GHANA LIMITED
02.2023 - 12.2023
Supermarket Manager
GOODNESS ENTERPRISE SUPERMARKET
01.2022 - 12.2022
Diploma - Business Administration
ALISON PROFESSIONAL INSTITUTE
Certified Portfolio Management and Business Analyst Professional - Business Administration
365 FINANCIAL ANALYST INSTITUTE
Certificate - Proficiency in Microsoft office suite
OMEGA 1 COMPUTER TRAINING INSTITUTE
Applied Auto Mechanic Certificate - Author Service
DON BOSCO TECHNICAL INSTITUTE