PADI SAMUEL NARH
Accra
Summary
Dynamic professional with a strategic mindset and a proven ability to quickly learn and adapt to diverse operational environments. Strong understanding of organizational processes, complemented by a keen eye for detail that drives efficiency and effectiveness. Eager to leverage and further develop problem-solving and analytical skills in an operations manager role, contributing to organizational success and continuous improvement. Committed to fostering collaboration and innovation within teams to achieve operational excellence.
Overview
4
4
years of professional experience
Work History
Operations Manager
FIX SUSU COMPANY LIMITED
Accra, Ghana
11.2023 - Current
- Key Responsibilities:
- Approved all customer withdrawals and registrations submitted by mobile bankers with 100% complete accuracy.
- Conducted an assessment of all data submitted by mobile bankers to ensure precise reporting.
- Prepared weekly and monthly final reports for management to facilitate decision-making.
- Authorized for the assignment of mobile bankers to their designated locations to enhance the efficiency of revenue mobilization collection.
- Assistance was provided to management in the recruitment process and in the management of employees.
- Conducted a performance evaluation report for all mobile bankers on a monthly basis.
- Achievements: Enhanced operational efficiency by 35% through the streamlining of the approval process and inspired the staff by equipping them with the necessary resources.
Sales and Registration Executive
MTN GHANA LIMITED
Accra-West Hill
02.2023 - 12.2023
- Key Responsibilities:
- Authorized for the sales of SIM cards.
- Conducted registrations of SIM cards for customers.
- Executed registrations of MTN mobile money.
- Prepared reports and performance analysis on SIM card and mobile money registrations for management.
- Achievement: Attained sales and SIM card registration targets with complete accuracy. And increased sales by 25%
Mobile Banker
FIX SUSU COMPANY LIMITED
Accra, Ghana
02.2023 - 10.2023
- Key Responsibilities:
- Authorized for revenue mobilization collection for the designated customer locations.
- Executed precise daily reporting of cash collected.
- Registered new customers for company products through effective and efficient communication skills.
- Conducted timely and accurate cash deposits and withdrawals for customers, which contributed to enhanced customer satisfaction.
- Achievements: Recognized as the top employee in April 2023 for boosting the base by 30 percent and enhancing total revenue for the designated location.
Supermarket Manager
GOODNESS ENTERPRISE SUPERMARKET
Accra, Ghana
01.2022 - 12.2022
- Key Responsibilities:
- Supervised daily operations to guarantee a seamless workflow while upholding store standards.
- Tracked inventory levels, placed orders for products, and reduced losses.
- Conducted daily cash counts for sales and reported findings to management.
- Evaluated sales data for management regarding product sales performance.
- Ensured a clean, organized, and safe environment for customers.
- Achievement: Expanded the customer base by 50% through effective interpersonal skills, resulting in a significant increase in sales revenue for the year 2022.
Education
Diploma - Business Administration
ALISON PROFESSIONAL INSTITUTE
Online01.2025
Certified Portfolio Management and Business Analyst Professional - Business Administration
365 FINANCIAL ANALYST INSTITUTE
Online01.2024
Certificate - Proficiency in Microsoft office suite
OMEGA 1 COMPUTER TRAINING INSTITUTE
Accra, Ghana-South Odorkor01.2024
Applied Auto Mechanic Certificate - Author Service
DON BOSCO TECHNICAL INSTITUTE
Tema01.2022
Skills
- Proficient in Microsoft Office Suite
- Accuracy-focused professional
- Collaborative teamwork
- Effective verbal communication
- Strong analytical abilities to achieve targets
- Strong time management abilities
- Results-driven mindset
- Effective problem-solving abilities
- Business administration
- Retail operations management
- Customer relationship management
- Decision-making
- Operations management
- Team leadership
- Problem-solving
- Customer service
References
- Anthony Yaw, Gyeaing, District Church Head Pastor, 0244466352, Deeper Christian Life Bible Church
- Annabelle, A-Ntibrey, Customer Service Representative, 0540831717, MTN Ghana Limited
Timeline
Operations Manager
FIX SUSU COMPANY LIMITED
11.2023 - Current
Mobile Banker
FIX SUSU COMPANY LIMITED
02.2023 - 10.2023
Sales and Registration Executive
MTN GHANA LIMITED
02.2023 - 12.2023
Supermarket Manager
GOODNESS ENTERPRISE SUPERMARKET
01.2022 - 12.2022
Diploma - Business Administration
ALISON PROFESSIONAL INSTITUTE
Certified Portfolio Management and Business Analyst Professional - Business Administration
365 FINANCIAL ANALYST INSTITUTE
Certificate - Proficiency in Microsoft office suite
OMEGA 1 COMPUTER TRAINING INSTITUTE
Applied Auto Mechanic Certificate - Author Service
DON BOSCO TECHNICAL INSTITUTE