Paa Kwesi OSEI Abrokwah

A hard working, customer oriented and great multi-tasker seeking full-time or part time employment. My problem-solving skills, passion for remote work and enthusiasm for work will contribute to the success of any organization. I work well under pressure hence possess the ability to think quickly during trying and time sensitive situations. To put my acquired skills to use, to meet the needs of the organization, as well as seek new opportunities to acquire knowledge and extensive experience that will be further developed and utilized to improve organizational needs and goals.

Personable Customer Relations leader driven to exceed customer expectations while promoting adherence to company standards and guidelines. Proven history of fostering quick and successful problem resolution, improving customer satisfaction ratings. Demonstrated success in utilizing current technologies to broaden access between customer and organization and improve response time.

Driven customer service rep with 3 years of experience offering personalized, courteous service. Expert at managing insurance sales cycle, prospecting and follow-up support. Skillful in advising current and potential clients on insurance coverage plans and processing applications, payments and corrections. Resourceful and versatile professional with reputation for consistently achieving aggressive sales goals.

• IT software development Issued: July 2019
• SKILLS
• Customer service
• Good communication skills
• HTML Coding
• Microsoft Office
• Adapting quickly under unfamiliar circumstances
• Target focused and goal driven
• Fluent in English, Twi and Ga

Leadership and Extracurricular Activities:

- Treasurer, Finance Club, University of professional studies: Managed club finances, organized events, and facilitated guest speaker sessions to enhance students' understanding of finance-related topics.

- Volunteer, Community Outreach Program, Every nation: Contributed to community service initiatives, organizing fundraisers and participating in events to support underprivileged individuals and families.