Philip OSEI SARFO

Vehicle Fleet Management and Maintenance; Includes real-time tracking and preventive maintenance schedules for all cars , collaborations with spare-parts logistics partners, recording mileage and fuel usage and maintaining physical appearance of the cars.

Drivers Management and Monitoring; Drivers onboarding security and safety residential checks,overseeing and coordinating the activities of drivers.

Mobile Mechanic Operations Lead; Coordinator between auto-engineer colleagues and partners for repairs on customers vehicles, Customer vehicle inspection, Cost analysis for spare parts.

Tourist Guide; tour guide for foreigners and locals in Ghana.

• Displayed a keen interest in learning new skills and taking on additional responsibilities, consistently exceeding expectations set by supervisors.
• Acted as a reliable point person for coordinating and assisting teammates to draft press releases, proposals and other public relations materials
• Received positive feedback from supervisors for demonstrating initiative and adaptability in various situations.
• Developed solid interpersonal skills through regular interactions with colleagues at different levels of the organization hierarchy.
• Participated actively in brainstorms sessions that generated innovative ideas for upcoming PR campaigns.

• Expanded clientele base through effective marketing strategies such as social media promotion, networking, and referrals from satisfied customers.
• Resolved customer problems and complaints.
• Scheduled, coordinated and confirmed appointments and meetings.
• Cultivated warm relationships with regular customers.
• Maintained a clean and organized retail environment, presenting products attractively to entice potential buyers.
• Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
• Responded to customer requests for products, services, and company information.
• Developed strong product knowledge to provide informed recommendations based on individual customer needs.