OSEI SOLOMON AKUNNOR
Kasoa
Summary
A computing graduate with a background in networking, software installations, and general troubleshooting. proficient in determining system requirements and resolving technical issues quickly. I am seeking a challenging position with opportunities to expand upon my existing skills and to work in a challenging environment to improve growth, teamwork, and communication to assist in company objectives through information technology.
Also, a financial services professional prepared for this role with strong customer service and cash-handling skills is known for reliability, adaptability, and teamwork. Possesses effective communication and problem-solving abilities that ensure smooth operations and customer satisfaction.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Bank Teller
XL management(Access bank)
Kasoa
08.2023 - Current
- Assisted customers with account inquiries and provided accurate information on banking products and services.
- Identified and reported suspicious activities to maintain compliance with bank policies.
- Utilized effective communication skills to build rapport with customers and foster long-term relationships.
- Verified customer signatures on documents and ensured accuracy of all paperwork before submitting for approval.
- Processed customer deposits and withdrawals accurately, balancing cash drawer daily.
- Educated customers on online banking features and services to enhance user experience.
Service Personnel
Kasoa Polyclinic
Kasoa
10.2021 - 08.2022
- Registration of new clients/patients in the hospital system
- Activating the hospital cards of patients on the computer system
- Checking the validation of patient’s health insurance & renewals
- Update and installation of software
Computer Network Technician (Intern)
Koforidua Technical University
Koforidua
05.2019 - 06.2019
- Verification of hardware and peripherals to enable efficient use.
- Identify the problems caused by network failures using software testing kits and equipment.
- Consulted users to determine areas of improvement.
- Maintaining network systems using networking principles
- An introduction to Photoshop
Volunteer
Wisconsin International University College, Ghana
Haatso
07.2018 - 08.2018
- Basic knowledge in IT
- An Introduction to the Microsoft Office Suite
- An introduction to the internet and email skills
- An introduction to website design and development
Education
Bachelor of Science - Information Technology
Kwame Nkrumah University of Science And Technology
Kumasi11-2025
HND - Computer Networking
Koforidua Technical University
Koforidua, Ghana12-2021
WASSCE - Business
St. John’s Grammar SHS
Ghana06-2018
BECE -
Perfect Junior High School
Ghana06-2015
Skills
- Data entry
- Database (MsSQL and XAMPP)
- Software installations
- Troubleshooting
- Networking configuration
- System updates
- System upgrades
- Diagnosing software
- Help desk administering
- Microsoft Office (Word, Excel, PowerPoint)
- Photoshop
- Customer service
- Good communication
- cash handling/transaction
- Deposit and withdrawal management
- Professionalism, courtesy
Certification
- Cisco IT Essentials (Cisco)
- Virtual Industrial Attachment programmed in Computer Network (Koforidua Technical University)
- Participation in IT classes (Wisconsin International University College, Ghana)
References
- LETICIA OKRA, Senior Midwife, Kasoa Polyclinic, 0248128133
- SAMUEL OSEI, CO-CEO OF CRUSADERS HOME LIMITED, 0244699783
Leadership Experience
Assistant Financial Secretary (SRC), St. John’s Grammar SHS
Timeline
Bank Teller
XL management(Access bank)
08.2023 - Current
Service Personnel
Kasoa Polyclinic
10.2021 - 08.2022
Computer Network Technician (Intern)
Koforidua Technical University
05.2019 - 06.2019
Volunteer
Wisconsin International University College, Ghana
07.2018 - 08.2018
Bachelor of Science - Information Technology
Kwame Nkrumah University of Science And Technology
HND - Computer Networking
Koforidua Technical University
WASSCE - Business
St. John’s Grammar SHS
BECE -
Perfect Junior High School