Osei Kuffour
Haatso,Accra
Summary
Confident Control Room Operator with 2 years of experience. Sound working knowledge in Studio environment and Computer security systems. Working effectively under pressure, solving problems promptly and responsibly. Keen individual familiar with restricting access to control room for security. Successfully liaises with police and other authorised agencies to provide evidence captured on CCTV footage. Employs advanced customer care skills to handle internal and external customers with tact and diplomacy. Practical worker with background in problem-solving. Uses maintenance skills to improve machine productivity and prolong working life of equipment. Responsible team worker works quickly and safely under minimal supervision. Resourceful employee with outstanding knowledge to develop and maintain healthy customer pipeline. Consistently works to attract new business opportunities. Talent in administrative oversight, recruitment processes and customer service improvements.
Overview
1
1
year of professional experience
5
5
years of post-secondary education
1
1
Certification
Work history
Master Control Room Operator
Leslie Addo Listowel
Accra, Dworwulu
08.2022 - 11.2023
- Made reasoned and responsible decisions in solving MCR problems, considering relevant factors and risk.
- Produced clear and concise reports for department monitoring.
- Recorded necessary security data in external hard drives and computer systems.
- Highlighted elements of risk and worked calmly to resolve.
- Responded to emergency OOH calls and assisted in resolving issues.
- Maintained strict confidentiality at all times.
- Answered radio and telephone enquiries in polite and courteous manner.
- Carried out and logged daily equipment checks, reporting all faults and failures as soon as they occur.
- Monitored developing emergency situations within area of responsibility and carried out established actions to resolve issues.
Education
Diploma of Higher Education - Tv & Film Production
GH Media School
Ghana 09.2019 - 06.2022
Certificate of Higher Education - English Proficiency in IELTS
British Council
Ghana 03.2024 - 04.2024
Certificate of Higher Education - Genera Art
Benkum Senior High School
Ghana 11.2013 - 06.2016
Skills
- Risk assessment
- Calm under pressure
- Knowledge about Master Control Room operation systems
- Footage transfer
- Footage conversion
- Proficient in video editing and graphic Design
- Camera Handling
- photography works
- professional Car Driver with Licence C Category
Languages
English
Fluent
Affiliations
- Video Editing & Photography Works
Certification
Band 6.0 in IELTS and diploma in Tv and film production
Timeline
Certificate of Higher Education - English Proficiency in IELTS
British Council
03.2024 - 04.2024
Master Control Room Operator
Leslie Addo Listowel
08.2022 - 11.2023
Diploma of Higher Education - Tv & Film Production
GH Media School
09.2019 - 06.2022
Certificate of Higher Education - Genera Art
Benkum Senior High School
11.2013 - 06.2016
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